Quote: Originally Posted by JuliaR I feel bad because I just got a bit upset (but rightfully so) with Aja. She is telling me and my guests the Gran (my wedding location) is booked. However, when I go online to the Gran's website, i can book a room no problem!
Here's the deal.....apparently, the girls in Michigan only have a limited number of rooms they can book at their special rates, so when that books out they refer people to the sister resort 10 minutes away and book them there instead of referring them to the Gran's Hotel Reservations line or hotel website! Argh!
It must be a commission based booking for them. I mean WHY wouldn't they understand that all my guests WANT to stay in the same hotel as us? Grr......
So be forewarned. Just because they say the rooms are all booked, doesn't mean the ENTIRE hotel is booked. Check online first or call the 1-800 number for the Hotel itself and book under your wedding name. Basically, the WC office almost like a travel agency. They only get a certain number of deals and they want the credit for all the rooms they can book. No wonder they are sooooo adamant that ALL your guests book through them. yes the girls in Michigan work on a commission basis. They do however get updated information on room availability directly from the resort. Maybe it is just a room category that is booked and not the entire resort. They can usually get you a better price than what the website is listing, because they have net rates and want to make commission.