Jump to content

Photo

Calgary Brides/ Bridesmaid Dress Nightmare


  • Please log in to reply
10 replies to this topic

#1 Andrea2015

Andrea2015
  • Newbie
  • 18 posts
  • Wedding Date:July 7, 2015
  • Wedding Location:Punta Cana
  • LocationIberostar Bavaro Suites

Posted 18 June 2015 - 09:25 AM

Hello all,

I just wanted to share my experience at Cameo & Cufflinks in Calgary with you as I am just so so upset. We purchased 3 dresses there and we had issues over and over with them.

Long story short they told one of the girls to go up a size cause her bust measured a size 16. We get the dress and she's swimming in it! The bust also had to be take in 2 inches!! The alterations are costing her MORE than what she paid for the actual dress.

She tried to talk to the store and they kept saying it wasn't their fault and that the seamstress is probably over charging her. I was really upset and got on the phone and told her straight out that I was furious and asked her to explain to me that if her bust measured a size 16 why it has to be taken in 2 whole inches!! Her response was simply I don't know I don't have the dress here in front of me. Turns out I was speaking with the owner! She wasn't apologetic and didn't seem to care. I ended up hanging up on her as she was just talking over me. My wedding is 2 weeks away and I'm just stressed!! The dresses were not cheap and now there's an added cost of $320! The seamstress has to take in 2 inches at the bust, 3 at the waist and 4 off the bottom! Has anyone else experienced this?!

So just beware if you are considering shopping there.

Edited by Andrea2015, 18 June 2015 - 09:31 AM.


#2 pjay

pjay
  • Sr. Member
  • 1,791 posts
  • Wedding Date:December 15, 2015
  • Wedding Location:Beach Palace
  • LocationToronto

Posted 18 June 2015 - 09:50 AM

Oh no! I'm so sorry to hear about your experience. It's a shame that they aren't even doing anything to make up for it.. especially if they had measured her at that size and concluded that it was the size that would be most appropriate.


 

My planning thread :
http://www.bestdesti...e/#entry1885631

 



 


#3 acw271011

acw271011
  • Moderators
  • 3,128 posts
  • Wedding Date:October 20, 2011
  • Wedding Location:We tied the knot in Runaway Bay, Jamaica and renewed our vows in Mexico on our 4th Anniversary
  • LocationToronto Area

Posted 18 June 2015 - 04:33 PM

I'm really sorry you're getting put through this so close to your wedding. It wouldn't hurt to contact the better business bureau and file a complaint with them, and also with the newspaper help line. I know there is one here and then there is Goldhawk as well. I really don't think you should have to pay if the store made that much of an error when they measured and ordered the dress. I know there isn't anything you can do about it right now so close to your wedding and you really don't need this added stress at all, but maybe you can see about doing something when you get back.

 

All the best for your wedding and I hope it's everything that you want it to be!


I said "yes" again to the love of my life at Grand Coral Beach Club, Playa del Carmen, Mexico on our 4th anniversary - October 20, 2015

 

 

http://www.bestdestinationwedding.com/topic/78874-acw271011-so-this-is-not-a-planning-thread-but/

 

 

event.png


#4 calgarybride2015

calgarybride2015
  • Sr. Member
  • 4,506 posts
  • Wedding Date:January 21, 2015
  • Wedding Location:Grand Sirenis Riviera Maya
  • LocationCalgary, AB

Posted 18 June 2015 - 05:17 PM

Omg!!! Thanks for the heads up! I had an issue with David's Bridal but they were willing to order me another dress. The manager talked me thru why they chose the size they did blah blah and in the end I agreed and had it taken out instead.

That said, your experience was terrible! I'm so sorry you are dealing with this so close to your big day! I agree with Ann that you could file with the BBB. At the very least you are heard. I've done that in the past with fast rectification.

Good luck hun. And congrats on your wedding!!


Sent from my iPhone using Tapatalk

-Kim

Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

 

Planning Thread - http://www.bestdesti...s-riviera-maya/

 

Wedding Pictures http://www.bestdesti...ra-maya/page-36

 

Wedding Review http://www.bestdesti...31#entry1885600

 

 


#5 Andrea2015

Andrea2015
  • Newbie
  • 18 posts
  • Wedding Date:July 7, 2015
  • Wedding Location:Punta Cana
  • LocationIberostar Bavaro Suites

Posted 18 June 2015 - 08:55 PM

Thanks all! I will do just that! I did write a review on Facebook and the owner commented and basically said that they ordered the correct size and she understands that this is a stressful time! Which just rattles me and I'm a little insulted! Lol it is what it is and I won't let it get me down this close to my wedding. I will be helping my friend pay for the alterations $320 is just way too much! Thanks for the advice :)

#6 nadiakat17

nadiakat17
  • Jr. Member
  • 462 posts
  • Wedding Date:March 27, 2015
  • Wedding Location:Puerto Vallarta

Posted 19 June 2015 - 06:07 AM

Unfortunately from what I heard it is common to "scam" people with these in order to get money for alterations. I got measured for a bridemaid dress and it's coming in mail and I expect it's going to be huge unfortunately but didn't want to risk ordering smaller one. Ugh

#7 Andrea2015

Andrea2015
  • Newbie
  • 18 posts
  • Wedding Date:July 7, 2015
  • Wedding Location:Punta Cana
  • LocationIberostar Bavaro Suites

Posted 19 June 2015 - 01:13 PM

Ya I've heard a lot of stories lately it's just discouraging cause we're spending a lot on the dresses alone! They tried to get my sis in law to go up a size and she fought them and sure enough the smaller size fit her perfectly! Well fingers crossed for you that it doesn't cost you and arm and a leg to alter!!!

#8 calgarybride2015

calgarybride2015
  • Sr. Member
  • 4,506 posts
  • Wedding Date:January 21, 2015
  • Wedding Location:Grand Sirenis Riviera Maya
  • LocationCalgary, AB

Posted 06 July 2015 - 08:50 AM

@Andrea2015  Congrats on your wedding tomorrow! I hope it's everything you dreamed of and more. Please come back to let us know how it went and post some pics :)


-Kim

Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

 

Planning Thread - http://www.bestdesti...s-riviera-maya/

 

Wedding Pictures http://www.bestdesti...ra-maya/page-36

 

Wedding Review http://www.bestdesti...31#entry1885600

 

 


#9 TinkerSofi

TinkerSofi
  • Sr. Member
  • 2,217 posts
  • Wedding Date:August 13, 2015
  • Wedding Location:Azul Fives Playa del Carmen
  • LocationCanada

Posted 06 July 2015 - 12:31 PM

Oh my, I'm so sorry that you had to deal with this so close to your wedding. I hope everything was resolved and you had the wedding of your dreams. Alterations are so expensive and sometimes the stores don't own up to what they sold you. My mom had a similar experience with her dress, but at a different store. 



event.png

 

 


#10 acw271011

acw271011
  • Moderators
  • 3,128 posts
  • Wedding Date:October 20, 2011
  • Wedding Location:We tied the knot in Runaway Bay, Jamaica and renewed our vows in Mexico on our 4th Anniversary
  • LocationToronto Area

Posted 06 July 2015 - 07:10 PM

@Andrea2015  Happy wedding day tomorrow! In spite of the dress drama, I hope it's everything you hoped for and more! I'll second what calgarybride2015 said - I hope you come back and provide a review and pictures!


I said "yes" again to the love of my life at Grand Coral Beach Club, Playa del Carmen, Mexico on our 4th anniversary - October 20, 2015

 

 

http://www.bestdestinationwedding.com/topic/78874-acw271011-so-this-is-not-a-planning-thread-but/

 

 

event.png





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users