My resort has a prefered photographer and a prefered company for DJ/lighting.
I had a really hard time getting information out of the photographer but finally got things settled.
Now, I want to get a price quote from the DJ, but he doesn't want to respond to me! He responded to my original email to ask me how many people we would be having (because how much music costs depends on how many people are listening?), and I gave him the information immediately.
It's been a week, and I haven't heard back, even though I sent another email yesterday morning asking if he had been able to put a quote together yet.
All of the other DJs I contacted sent me quotes, but I have to pay the resort a $500 fee if I choose one of them!
I don't feel like I hsould have to pay money to not use someone who has terrible customer service from day one!
What am I supposed to do here?