For all of you waiting for your videos from RG Weddings/Roxroy, I did want to let you know that I received a very sincere email from Roxroy yesterday apologizing for the delay in getting the video to me. After I received the video, I told him how much I liked it and thanked him for the time, energy and effort he put into it. In his email yesterday, he thanked ME for thanking him despite the long wait and said that it was never his intention to cause me or my family any anxiety over the delay. He explained that this past wedding season was one of his busiest and that that doesn't happen often for him, and, also, that he felt badly turning away brides who were desperately seeking a videographer. I think we can all relate to that and believe that we all would certainly prefer a long wait for a video to having no video at all. Roxroy said, and I believe this to be the case after seeing how he interacted with my family and friends at the wedding, how he stayed longer at no extra charge, and how he was polite with me when I was an anxious bride getting ready, that for him its not only about making a living, but about making brides, grooms and their families happy after one of the happiest days of their lives.
I felt obligated to let everyone know about Roxroy's email because I'm afraid I was a little harsh in some of my earlier posts . The product is fantastic and I encourage you all to give him a chance and (try to) be patient.