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daisymable

Which videographer?

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I received a text from Roxroy today saying that he has my completed video in hand and asking that I confirm my address, which I did. I asked for a FedEx tracking # but have not heard back as of yet. I'll keep updating you girls. Not holding my breath.

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A text?? Please do keep us posted. There are about 5 of us that I know that are in this boat and waiting for our video to come. He told me ours would be here tomorrow, I'll let you guys know. I'm praying we get it soon.

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If you haven't already, you and other brides should write reviews of him on this forum under Vendor Reviews. You can also post reviews on WeddingBee, TripAdvisor Jamaica forum, etc. When future brides do an internet search (and if he does internet search of himself), negative reviews will come up. You can also write to him and let him know that you plan to post these reviews. Good luck!
 

Originally Posted by Islandgirl910 View Post

What can we do seriously to report this guy? This is not fair to us considering we all live in the states. Is he a scam artist?? Only one other bride on here said she received her video in 2 months. I'm fed up now. We paid in full was promised a product 30 days after we wed and here we are 3 months later still freaking waiting. We need to research if there's a reporting agency in Jamaica that we can contact.



 

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Looks like he came through for me because I have the tracking number and confirmed it with FedEx. Estimated delivery date is 12/15 (tomorrow). I'll follow up once I've had a chance to see it. Hope it was worth the wait.

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Lara did you get your video??

Originally Posted by LaraJo View Post

Looks like he came through for me because I have the tracking number and confirmed it with FedEx. Estimated delivery date is 12/15 (tomorrow). I'll follow up once I've had a chance to see it. Hope it was worth the wait.



 

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Writing reviews and posting them are definitely on my list. I'm over his promises already. I just want my video.
 

Originally Posted by redginger View Post

If you haven't already, you and other brides should write reviews of him on this forum under Vendor Reviews. You can also post reviews on WeddingBee, TripAdvisor Jamaica forum, etc. When future brides do an internet search (and if he does internet search of himself), negative reviews will come up. You can also write to him and let him know that you plan to post these reviews. Good luck!
 



 



 

 

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Got the video on the 15th (2 days after I got the tracking number) and JUST watched it for the first time tonight. It was very good and completely entertaining!! Roxroy captured all of the major moments. The video starts with a shot of the steps leading up to the room where I was getting ready and my dress and then there's some footage of us getting ready. He must have split his time between my villa and my husband's because he got us both. It flows into my husband and his best man (his bro) walking to where the ceremony was held and then segways to my MOH walking down the aisle (we didn't have a wedding party- just MOH and BM). The ceremony starts about 4 minutes in to the video. I would have liked a bit more "getting ready" footage, but he didn't miss anything major in that area that I can think of. He got the entire ceremony, us signing the marriage license, some of the cocktail hour and dinner, all of the speeches (MOH, my dad, husband's mom and bro- other speeches were the night before at the rehearsal). He got the cake cutting, father-daughter dance (didn't do a mom-son dance), my dance with my grandfather and my grandfather singing to me, and our first dance as a couple and a LOT of the dancing during the reception. All in all I'm happy, although there were a couple of things I wish he'd gotten or included like me dancing to a special song with my mom and me at the bar taking a shot with my aunt who never drinks. Nothing major missing. So while it was a long wait, it was worth it. The one thing I'd recommend to future brides is to go with the high definition. I chose the 5 hour package which isn't currently offered in high-def, but I'd ask to see if he could make an accommodation. My husband and I were cracking up while we were watching, so I'm definitely happy with the video and am looking forward to sharing it with family and friends over the holidays.

 

Fingers crossed for those who haven't gotten theirs yet. Hang in there and email Roxroy to let him know your frustrations. He seems to be pretty accommodating- just over worked.

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Just watched the DVD again, this time with my parents and grandparents, and everyone agrees that it's fantastic. I went for the 5 hour package but am now wishing I chose the 7 hour. You absolutely will want more. In fact, my mom asked why we didn't have a videographer the whole time we were there! Not that I even knew that would have been a realistic possibility because of budgeting...

 

So while it did take longer than I expected to get the DVD, it was 100% worth the wait and I am completely happy with my DVD from Roxroy. Now I just wish there was more to see :)

You are truly in good hands with Roxroy!! I kinda want to go watch it again...

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My husband called him on Fri and wouldn't you know this morning he sent me an email WITH the Fed Ex tracking number for our video. We should receive it on or before Wed! Hallelujah! All the emails I sent and the two phone calls to him was definitely worth it. He definitely needs to work on customer service and keeping clients in the loop re their paid in full product. I will let you guys know the quality of the video etc. once we watch it. For what it's worth I am expecting nothing but the best!

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