Resort Wedding Coordinators!!! Is Email really the best way to communicate?!

[TA Dina]

Quote:

Originally Posted by ashleed I have heard this......it's the Dominican Republic.....they are way more laxed than Americans and do not get in a hurry. Yes frustrating when you as a bride need it to be all about you.

Unfortunately no, it's not just the DR. But having personally met dozens of the WC throughout the DR I can tell you this, they are totally overworked and there are not close to enough hours in the day to handle all of the emails they get. While it is frustrating when we sit on this end waiting for replies, remember that when you are there, that same woman is by your side for days finalzing every detail for your big day. And then on that day they are there for you from start to finish. So while she is doing that, her emails pile up. But it's a toss up...have her be slow in replying now, or ignore or rush you while you're there. And one thing I tell all my brides as far as emails...is that they WILL get back to you eventually. Sending 10 emails a day is only going to slow up a response & fill up her Inbox.

Not that it's an excuse for them, just an observation. Even we have to wait sometimes for replies and I've worked quite hard building personal releationships with these girls so if one of my brides needs an urgent reply I can easily get her on the phone (usually after 10pm...but whatever). Just hang in there....and be patient (I know, easier said than done). Or have your TA try to get in touch on your behalf.