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Iberostar Grand Rose Hall


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#411 kendra6303

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    Posted 25 June 2012 - 07:39 AM

    Eek, the staff don't seem flexible at all! There there goes my idea of trying to get some complimentary hors d'oeuvers for my cocktail hour. I leave on Saturday to the resort and will be there a week, so excited! I have everything packed and ready to go. How is the nightlife on the resort? Wondering if I should brave the onsite club or just head to Margaritaville (a touristy club I visited last time I was in Jamaica, a complimentary shuttle picked us up from the Hilton).



    #412 susan1672

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      Posted 25 June 2012 - 08:46 AM

       The total ended up being well over $1,000 for the extra hour. The $250 was just to pay the staff for their transportation. We also had to pay the open bar fee per person at $12 each and the DJ for the extra hour....we got ripped off for sure but I'd say it was worth it.

       

      Originally Posted by Leah22 

      Susan, did you have to pay anything else to extend your reception besides the $250 cash for the staff's transportation?  We asked Janielle to extend our reception for an extra hour and she said it would cost us over $1000 (she was charging us an extra per person fee)!  So we passed!  Then right at 10 o'clock one of the hotel managers (a Spanish woman) comes over to my DJ and tried to pull out his speaker plugs.  He makes an announcement on the microphone threatening her not to touch his equipment until he was finished (it was funny, but very irritating).  That was the only complaint from my guests...that our reception was too short.
       



      #413 susan1672

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        Posted 25 June 2012 - 08:49 AM

        Originally Posted by kendra6303 

        Eek, the staff don't seem flexible at all! There there goes my idea of trying to get some complimentary hors d'oeuvers for my cocktail hour. I leave on Saturday to the resort and will be there a week, so excited! I have everything packed and ready to go. How is the nightlife on the resort? Wondering if I should brave the onsite club or just head to Margaritaville (a touristy club I visited last time I was in Jamaica, a complimentary shuttle picked us up from the Hilton).

        I liked the nightlife...we usually started at the Grand lobby bar or piano bar, then headed to the disco. The disco was fun and played good music.There is also a beach party at the Beach resort on Thursday and at the Suites on Saturday which is worth attending.



        #414 sunshine2413

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          Posted 25 June 2012 - 04:25 PM

          Originally Posted by susan1672 

           The total ended up being well over $1,000 for the extra hour. The $250 was just to pay the staff for their transportation. We also had to pay the open bar fee per person at $12 each and the DJ for the extra hour....we got ripped off for sure but I'd say it was worth it.

           

          OMG you both paid extra for extra time? How nuts!! Ours went to 11ish (I ran back to my room to get my dress off since I was SUPER hot and we were moving to the presidental suite and when I walked in it was 1130) and we did not pay anything. The bonfire was suppose to an hour and it ended up being 3.5hrs. Wonder if since I only had 36 people they knew they were making $ off me considering I paid for the 30-50people buffet. Weird. Sorry ladies!!!



          #415 Leah22

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            Posted 25 June 2012 - 06:44 PM

            Shannon, did you pay to upgrade to the Presidential suite or did they just move you? This is the kind of BS I'm talking about. She quotes me and Susan $1,000 extra dollars for 1 hour PLUS they came and cut off my music at 10. Yet you got to party until 11:30. I paid for 100 people! With all their extra fees it came to over $10,000! Plus all the people i brought to the hotel who paid over $500 per night just to stay at the Grand. And I'm very bitter about how the day played out, their lack of organization, and lack of communication.

            OMG you both paid extra for extra time? How nuts!! Ours went to 11ish (I ran back to my room to get my dress off since I was SUPER hot and we were moving to the presidental suite and when I walked in it was 1130) and we did not pay anything. The bonfire was suppose to an hour and it ended up being 3.5hrs. Wonder if since I only had 36 people they knew they were making $ off me considering I paid for the 30-50people buffet. Weird. Sorry ladies!!!



            #416 sunshine2413

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              Posted 26 June 2012 - 03:54 AM

              Originally Posted by Leah22 

              Shannon, did you pay to upgrade to the Presidential suite or did they just move you?
              This is the kind of BS I'm talking about. She quotes me and Susan $1,000 extra dollars for 1 hour PLUS they came and cut off my music at 10. Yet you got to party until 11:30. I paid for 100 people! With all their extra fees it came to over $10,000! Plus all the people i brought to the hotel who paid over $500 per night just to stay at the Grand. And I'm very bitter about how the day played out, their lack of organization, and lack of communication.

              Yes we paid an upgrade for the presidental suite. Though we only got it for 2nights, since they were waiting for someone special during the week.



              #417 sunshine2413

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                Posted 26 June 2012 - 04:09 AM

                One issue I did have was, like Susan said, getting back my decorations. I bought TONS of stuff for the reception and requested it back ASAP. I ran into Janielle after our wedding multiple times and asked about it. I received our bags with our decorations in it the morning of departure (all thrown in and mangled). Some stuff was missing, but at that point I just gave up and reduced my tip. That is the one thing that left a sore taste in my mouth and after reading Susan's comments I remembered. One thing I wish I would of did the night of the wedding was go around to all the tables and pick up left behind favors (as we had custom M&Ms, Pashminas and Fans)... but I was having too much fun that was the last thing on my mind.



                #418 kendra6303

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                  Posted 26 June 2012 - 05:41 AM

                  I may have asked this before, however I cant recall... what is the tipping etiquette for an all inclusive hotel? I don't plan to carry wads of cash everywhere I go.
                   



                  #419 susan1672

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                    Posted 26 June 2012 - 06:13 AM

                    I feel so ripped off. $1,000 is a lot of money to dance for an extra hour and I feel robbed. I brought 51 people and we all stayed at the Grand. I think we all should have been treated the same, regardless of how many people we brought or which Iberostar resort they stayed at. The bottom line is, we all paid extra for a wedding at an ALL-INCLUSIVE resort and they should have gone above and beyond for whatever we each wanted on our wedding day. Instead, they try to nickel and dime us and steal our decorations and favors lol. If my outside wedding coordinator hadn't driven to Negril to deliver my stuff to moe, we woudn't have gotten back half of it. I really couldn't believe it.

                     

                    Shannon - did you have the free wedding package and did Janielle follow up with you after the wedding?



                    #420 sunshine2413

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                      Posted 26 June 2012 - 06:52 AM

                      Originally Posted by susan1672 

                      I feel so ripped off. $1,000 is a lot of money to dance for an extra hour and I feel robbed. I brought 51 people and we all stayed at the Grand. I think we all should have been treated the same, regardless of how many people we brought or which Iberostar resort they stayed at. The bottom line is, we all paid extra for a wedding at an ALL-INCLUSIVE resort and they should have gone above and beyond for whatever we each wanted on our wedding day. Instead, they try to nickel and dime us and steal our decorations and favors lol. If my outside wedding coordinator hadn't driven to Negril to deliver my stuff to moe, we woudn't have gotten back half of it. I really couldn't believe it.

                       

                      Shannon - did you have the free wedding package and did Janielle follow up with you after the wedding?

                      I had to track her down (but I know she was SUPER busy that weekend). I even came down after your reception because I knew she would be there and I spotted her by the bathrooms and asked her about where my decorations were. I didnt really want to bother her much because I didnt want to take away from your wedding and Leah's wedding but I got a little worried when it was 10pm the night before we left and all of our stuff was missing. She did email me the week after the wedding to thank me and all, since we left her a card and tip at the front desk when we checked out.






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