I love that we have awsome TA's one here to help us through this. My wedding is Dec. 7th...& the whole process with our TA has not been a good experience.
I'm not even sure where to begin..but when I read Erika's post I felt like she read my mind! Our TA in the beginning was great, seemed she had tons to inform us on, answered alot of questions, wanted to meet all the time..then when we chose to continue the process & book with her its just gone down & I mean down from there. She's rude to our family on the phone, is extremely short when people call her (if she even answers) & just wants to email everything to them instead of discussing anything over the phone, which is great for some people but, surprising to some, my parents & FI grandparents don't use email or Internet much & she actually laughed at them for that. She gave us 3 days notice that eveyone had to RSVP, then i asked for invoices to be sent out or some info to our guests so they could start planning & saving $$ & 2 1/2 months went by! I called & emailed her 20 times that I'd really love for the invoices to be sent asap & she finally did send them out......4 days before the balances were due! In addition, when she initially quoted everyone prices & everyone RSVP'd...once she sent out the invoices all our guests prices were wrong and way higher...i asked her about & she snapped at me that all our guests were wrong & that whatever is on invoice is what she told them from the start. Well, i then had to print off every email (bc I had to finally ask her to "cc" me on every email since people were complaining her emails were rude) & then highlight all the prices she originally quoted my guests, which then she admitted "Apple" must have messed up when she was pulling prices again & went ahead & fixed the prices back to what she originally said. I could go on forever..its been a mess, but were too far into this to switch from her now. Just really disappointing since this is a first time alot of our guests have dealt with a TA & showing how amazing our TA's on this forum are, I hate to think they are going to think this is how working with one is.
Sorry...geez, apparently I needed to vent
Basically, Ericka..I feel your pain!