TA Etiquette - How long should I wait?
Posted 22 September 2008 - 01:23 PM
Our wedding is set for December 2010. We enlisted a TA about 6 weeks ago and he was amazing when we first started but lately has not been very good. He emailed us 3 weeks ago and let us know he had been in the hospital for emergency surgery. Said he was recouping and as soon as he got back he would send us the info. Still have not heard from him, not even an update.
How long should I wait to email him again? I don't want to feel like I am a bridezilla. The plan was to do a site visit this fall. We are waiting for him to get back to us with the resort research he did so we can start creating our site visit list. Am I being too impatient? Thanks ladies, Carla
Posted 22 September 2008 - 01:51 PM
Posted 22 September 2008 - 02:05 PM
I too had the same problem with my TA, only I have 4 months left and we are already booked with her!! I have to say that normally she is really good...but for a while she was slacking - it took her 3 weeks to get back to me on a few q's I had. After 3 weeks of waiting I had to email her & tell her I was not happy with the customer service I was receiving. Just call him out on it - tell him that if he expects your business he's going to have to bring his 'a' game. There are lots of TAs out there for you to choose from. But if he is recovering from surgery then you should give him the benefit of the doubt this time. Just get your info for your site visit - and make sure he is reliable before booking your wedding with him. Send him a bunch of questions & see how quickly he responds. Remember, before you actually book you can always change!
Posted 22 September 2008 - 02:10 PM
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