cindy727

Update on vendor fees: yesterday Alejandra emailed me and told me that the vendor fee is now $850!?!?!? How the heck can they just keep changing their policy? Anyway my contract states $800 so I will not be paying $850, either one is unfair and ridiculous enough. She did say that some of the affiliated vendors prices include tax and service fee now. So I am a bit happier about that since before she said it did not and I has to pay it. But then again maybe she will feel like changing her mind again next week. However, if you book a night for your photographer to bypass the vendor fee, the room has to be checked out once the photographer leaves so you cannot keep the room. So far, the feeling I get is that these people want to make $$$$$$ and don't have a standard when it comes to policies. All of their vendors also overcharge, you would think rates in Cancun would be lower than NY. If you haven't signed a contract nor made a deposit, please make sure you get everything in writing and feel it is worth it. I will update everyone if my service and experience improves. I hope I don't regret my big day at moon palace!

Beware MP brides. The resort has just changed their policy and charging $800 for outside vendors no matter what type! I hired an outside photographer and what used to be a day pass of $97 per photographer is now $800!!!!!! Ridiculous and extreme! Outside flower vendors are also $800! This is a huge turnoff. You are basically forced to use all of their vendors who also charge 16% tax plus 15% service fee! My outside photographer, DelSol does not charge ANY fees on top of their rate. They also don't allow you to we resort credits for anything related to wedding except the wedding collections at $3K and up!!!