I wrote a full review but in case you all do not check the resort reviews, I'm happy to provide any insight on wedding planning. I actually felt bad giving the resort such a low review (especially compared to previous brides who raved about it)--like I was high maintenance brat or something, but I had a very identical experience to MayFlowers2014 (I got married May 8, 2014--so we were probably there at the same time). My issue was not so much with the "hiccups" that occur, but with how the management handles it. The service was genuinely horrible. Also, in my review I stated that no one got sick--apparently my guests were just being nice because they could see how stressed out I was about all of the other things going wrong. About half of my 54 person group got sick (a lot of them when they would not come out at night told me they were tired and those who missed daytime activities told me they had too much sun...in fact, they were all sick to their stomachs and unable to be more than 10 feet from a bathroom but didn't want me to know)...six of my people had to get antibiotics upon returning to the US. I had the same issue with overbooking and the NOW Jade asking guests to go to the NOW Sapphire, as well as having the bride and groom be moved several times, despite paying for an oceanfront (and receiving double beds). About 20 of my guests did not get what they paid for (including the bride and groom), and management made it clear that you pay for "room requests" not "reservations"...basically they don't guarantee anything so they don't have to comp you a dime.