@swabbett, My parents weren't sold on the idea of a destination wedding so we went down to look at the resort and they ended up falling in love. We met with both Paula and Ana while we were there. It seems like Paula just started recently. She didn't have her own business cards yet and had to have Ana answer some of our questions. She was great and took time to walk us around the resort and show us all the options for locations, etc. Ana it seemed was always running around with the brides or grooms of the weddings happening that day. They also have another part-time helper who works at one of the restaurants of the resort and does a lot of the smaller work - moving flowers, supervising setup, etc. Neither of them are really ever in the office until later at night - 8 or 9. They were both there later at night every night I was there since there was a wedding each day. They're usually running around setting up and confirming everything for whatever wedding is happening that day. I've e-mailed Paula and gotten quick (within a day) responses. They work as a team for the weddings that happen but the impression that I got is that Paula is still learning so Ana is usually doing a lot more of the heavy lifting. I hope this helps!