Hi, I am using Barbara Hylton and she has been quick to repsond to my guests but her pricing is MUCH higher. She did match any pricing (including my own) that you find online. Most of our guests did book outside of her because of this and I made her aware of this. The only good thing is that if you do go through your TA, you and your guests will not be walked if the hotels are over sold or if you havea ny issues, they will handle it. If you use a TA, make sure to tell your guests to do research and let the TA"s know that there is better pricing out there. She has also been cheaper than bookit on a few occasions and I knwo internet pricing changes daily- keep that in mind too.... Chrissy June 12, 2011