steelpen80

I should clarify my last post. I am not criticizing her work or the fact that we did not get our depsoit back. The issue was that once we had to cancel because the US Government told people not to travel unless it was urgent, I notified Bridgecolor right away. It took days to hear anything back from them, and when I finally did they informed me that they turned down many weddings to do ours and that we were out of luck. We understood the dillema but were looking for a little bit more consideration since it wasn't our choice to cancel. We then recieved and email a week later telling us that everything was shut down and that they lost all of this money because of the swine flu and people cancelling. In my eyes, that was unfortunate but made us feel as if that is why they were keeping the deposit. The second issue was that we had them get us the Mariachi and D.J as well and I was told that we didn't need contracts and to trust them. At this point we had given Bridgecolor $900 for the deposit and another $1000 for the Mariachi and D.J. We were told that they needed a deposit and to trust them. When all of this happend it looked as if Bridgecolor kept all of that money since there was no evidence that the Band or D.J were given the deposit since it was deposited directly to Bridgecolor. We also gave the minister that Bridegcolor recommended his fee of $400 2 weeks out since that is when we booked him. The real issue is that we trusted Bridgecolor and their vendors they reccomended and feel as if we were taken advantage of. In my eyes the only issue I have with them is how they dealt with the situation. When booking everything, we took all precautions and held up our end of the bargain when it came to payments, and when we asked them to be a little flexiable and understanding we got nothing. The minister still will not call us back and it just makes me wonder if people want to do business with someone and their reccomended vendors who treats their clients like this. FYI, the florist gave us back half of our deposit and the hotel refunded our entire deposit and were extremly understanding of the situation. I have no interest in bashing them, and this post is more of an FYI to give people a heads up on all vendors and to protect themselves from a similiar situation. We understood that we would loose money because it wasn't their fault either that the swine flu happened, but we were looking for a little bit more understanding, and communication considering we paid a total of $2300 and nothing to show for it.

Eve's Flower gallery was amazing. Unfortunately we had to cancel our wedding due to Swine Flu and they worked with us to get our deposit back. They were so wonderful and professional to work with.

I had booked her for our wedding on May 2, 2009. We had to cancel because of the Swine Flu. She was great at helping but when it came to working with us and canceling, she stopped being so nice. We canceled on the Monday before our wedding when the government issued a travel warning advising no travel to Mexico. I emailed her right away and it took a few days to hear back. Once I did she told me that we caused her to cancel other weddings and that I was the only bride that canceled. She then followed up with an email telling us that she hasn't worked We understood that the situation was not ideal but the hotel and florist worked with us in working out a fair compromise. She did mention in the 2nd email that she wasn't able to work in weeks because of the Swine Flu and she hasn't been able to work and make a living. Obviously this email contradicted her first email to us. We told her that we understood that we canceled due to government warnings, but that we thought it would be faie for her to provide us with a 50% refund allowing her to keep the other 50%. She has never returned that email and as of now she has $1900 of our money for now work at all. She did agree to take our pictures at a later date but due to the circumstances we were not going to rebook our wedding there. She also referred us to a minister that she personally knows and works with named Monty, and he too will not return our calls or emails. He too is keeping the $400 for no work at all. My only advice is beware and do not pay her via PAYPAL OR MONEY TRANSFERS. I do not think that you should do business with someone who is unwilling to work with you. I have a feeling she spent the money and can not afford to work with us. Book her at your own risk.

Has anyone used Eve's Flower Gallery in Puerto Vallarta? I am trying to find a flower vendor since the hotel's prices are way too expensive.

We are getting married at the Marriott Casa Magna. What about you?

Thank you all for welcoming me.

I just got a quote back from him and he was a little pricey for me, and I decided to go with BridgeColor. Has anyone heard anything about them?

My Name Is Kati And We Are Getting Married On May 2, 2009 In Puerto Vallarta.