wpro333

@@murmel Thankfully I was able to get a hold of her and communication has improved. She is super nice on the phone and the numbered points was a great tip. Patience just seems to be the key as they are very, very busy. I trust things will get better! Thanks for your help!

Hi! I am getting married at EDR in April '16. I was so excited when I book this resort, but I have become incredibly frustrated as the planning has started. The off site WC has been awful. I don't get a response for weeks at a time…I don't even have a locations confirmed. This is so stressful considering we are have over 80 guests booked. Can anyone please shed some light on what to do? Can I switch WC? At this point I'm committed to the resort and I fear what lies in the months ahead