apejones

Hi Ladies, I am trying my best to book my wedding with El Cid but am having no luck getting a contract sent to me. I got in touch with Deyanira a week ago with no problem and she sent over an information form to help prepare the contract. My travel agent and I emailed it back the same day. Now its been a week and we can't get back in touch with her by email or phone. Is there any thing I can do differently to get her to contact us in the same day?? Thanks! April