I keep reading over and over about brides having trouble with email communication...I have to admit - this has NOT been an issue for me at all! I hear back from the coordinator within 48 hours, and she has been so helpful. The resort photographer emailed me a few months ago to set up our meeting after we arrive - a communication I did not even start! I've contacted the spa, and they are the ones getting after me to respond faster! If anyone is having issues with communication, that is really too bad - I'd rate communication as A+++, we get married in April 2014 - and so far, I could not be happier with the planning process