Wire Transfer Trouble

[Dee83]

So I booked Doranna (a local hair stylist) for my hair and make up for my July 29 wedding in Dreams Tulum. She requested 50% deposit through wire transfer. So i went ahead and did that almost two weeks ago. I sent her an email letting her know I sent the $ and the reference number. I got an email from her saying she was out of town and would respond when she gets back. So I got an email from her today saying that her bank has the money but is not depositing it in her account because they claim that the wire transfer does not have a receiver or senders name You cant send a wire transfer without having the sender and receivers name and address..I have no idea why her bank is saying that. I am looking at my paper record of the transfer and it very clearly shows both her name (with bank account info) and my name and address. She is telling me that the bank wants a copy of my passport so the bank can confrim the transaction and give her the depost. Is this normal? Has anyone done this before or am I too paranoid

[PaulSchrank]

I live in Mexico and deal with the banks often. I've done several wire transfers and there are always hoops to jump through. The bank asking for a copy of your passport seems normal to me. I have to provide a copy of my passport for many, many things here. It seems like banks and government offices always need just one more document.

 

Glitches like this happen and if it only takes a copy of your passport to finish it up, I would send it.

[poohshek]

Doranna gave me bank account information with a US bank in Louisiana and I didn't have any trouble with the wire transfer. It costed US$20 and she received the funds quickly.

 

 

Quote:

Originally Posted by Dee83 So I booked Doranna (a local hair stylist) for my hair and make up for my July 29 wedding in Dreams Tulum. She requested 50% deposit through wire transfer. So i went ahead and did that almost two weeks ago. I sent her an email letting her know I sent the $ and the reference number. I got an email from her saying she was out of town and would respond when she gets back. So I got an email from her today saying that her bank has the money but is not depositing it in her account because they claim that the wire transfer does not have a receiver or senders name You cant send a wire transfer without having the sender and receivers name and address..I have no idea why her bank is saying that. I am looking at my paper record of the transfer and it very clearly shows both her name (with bank account info) and my name and address. She is telling me that the bank wants a copy of my passport so the bank can confrim the transaction and give her the depost. Is this normal? Has anyone done this before or am I too paranoid