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Hopeful25

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  1. I am new here MAJORLY freaking out! We are planning a destination wedding in Los Cabos, Mexico for May 11, 2019. We pretty much have everything done. Photographer, make-up artist, and hair stylist booked. Groomsmen suits selected. Bridesmaids dresses kinda selected (lol) and I have my dress. Most importantly, our venue has been booked, the Paradisus Resort. We signed a room block contract and everything is rolling. Save the dates with resort info were sent out in June and formal invitations are currently being made to be sent out in the next couple of weeks. However, I just noticed that room rates on the resort's website are cheaper than our contracted room block! WTH?!? I checked when we first negotiated our contracted room block and our contracted rates were way less than what was on any site. So, we proceeded. Now, prices have gone way down. Now, that people are starting to book, they are going to book through the resort or some third party site because it is almost $200 cheaper for the entire stay. For example, our room rates start at $230/per person per night. On the resort's website a person can currently book a room for $313/per night. They do not say anything about per person on their website. However, it used to. So, now we are going to be left having to pay for the remainder of our room block if people decide to not book under our room block and I honestly cannot blame them. In fact, I do not want our guests paying more, but we obviously do not want to pay for rooms that we will not use either. I also feel embarrassed. We have been pushing the importance of booking under the wedding room block to get lowered prices and that is not the case! Smh. I am SOOOOOO upset! I emailed the reservations department about this and I am waiting to hear back. UGGGHHHH!!!! Any suggestions?
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