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KellyFitzgerald

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Everything posted by KellyFitzgerald

  1. Hi ladies, I went for my preview in June and it was awesome and I met with my new wedding planner Andrea Garza and she was amazing, much more helpful than Jessica and she gets back to my emails very quickly and I've been feeling much better planning. I had a payment due this week and I sent the email with the information and never heard back from Andrea. Today I sent a follow-up email and I received this: Esta cuenta quedará pronto desactivada, favor de dirigir sus correos a [email protected] Gracias This email address will soon be out of service, please send your emails to [email protected] Thank you To me, this sounds like Andrea is no longer working there, but I have no idea! Does anyone have more information? She didn't tell me anything and I'm pretty angry because this could be my 3rd planner so far since booking this wedding and I was really liking Andrea. I'm feeling like bridezilla right now. Ugh. To answer other questions about vendors, we don't want to pay the $500 vendor fee so we've booked everything through Hyatt so far. I am getting airbrush make-up done by VO evolution, but it's super expensive, so I am getting my hair done at the hotel salon + all the bridesmaids will get their hair and make-up done there too. I got my hair trial at the salon and my VO evolution make-up trial done while I was there visiting in June, both went well.
  2. @@TAPreety I already have been emailing with someone from your agency and they have give me the same rates as the hotel
  3. Hello everyone! I'm having my wedding at Hyatt Ziva Cancun on February 11, 2016, but I have to say it's been a real struggle so far dealing with the wedding coordinator and the reservations department trying to obtain affordable room rates for me guests. I've been jerked around multiple times, having talked to 4 or 5 different people about group room rates over the last two months and they have only tried to give me the same rates that are on the website. This is insulting since the wedding coordinator said the rates would be discounted since we're paying to have our wedding there. Is anyone else trying to book a group rate for their guests? Is anyone else having these issues? I'm very frustrated. Thank you in advance.
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