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Emilyhershbain

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About Emilyhershbain

Wedding Information

  • Wedding Date
    May 06, 2016
  • Wedding Location
    Excellence Riviera Cancun
  1. Hey Ladies! Victoria- We get to the resort on May 3rd and staying until the 10th with our wedding in the middle of the week on the 6th! So crazy- we will both be there at the same time! I am still having issues with Alejandra not getting back to me with responses to my questions. I sent her a firm email and copied my travel agent on the email to see if that would help but so far no response. My initial email to her with questions about booking the DJ was on October 18th!! I have sent her so many follow-up emails and the only response I have gotten is that she is busy and will answer my questions as soon as possible. That response was well over a week ago! I am now going to far as to contact the DJ directly. With our wedding less than 6 months away its so stressful and frustrating that one of the most important details/vendors is still not booked. There are a lot of other questions I have for her in regards to our wedding but haven't asked them because I'm waiting for a response to the other ones.
  2. Thanks for getting back to me Lynne! I am so sorry you have had those issues. Thank you for the advice. I will definitely be sending her a strong email. Its been so stressful just waiting around for a response and knowing that time is flying by. I also emailed the Spa about scheduling my hair/makeup for the wedding day and they have responded but only minimally answering only some of my questions. I'll have to keep at them as well. It's nice to know I'm not just a crazy bride! Ha Hopefully we'll both have smooth planning from here on out! Em
  3. Hey Ladies! I am new to this site but I am so happy I have found a site where I can talk with other brides who are getting married at ERC! Congrats ladies I am getting married there on May 6, 2016. I have been having an issue with our wedding coordinator there- Alejandra. At first we had Marriana but we were told that she was transferred to a sister site. Alejandra had been really great at getting back to me and responding to my questions, however recently it seems she's been MIA. I emailed her over two weeks ago about booking our DJ. I am afraid the company will get booked up if we don't book with them soon. I don't know if I am just used to getting quick responses or if I am being a crazy bride. I know things can move more slowly in Mexico. I am just wondering if anyone else has had a similar experience. I feel a little unclear of booking timelines etc. and don't seem to be getting too much guidance from the resort. Emily
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