Cal314

Amy, Can you give me an update on the status of your wedding goods? My husband and I used Jason Margarita in April for our wedding and have not received our wedding album. He is now ignoring our emails. He has stolen our money. We got the same lies from both Evita and Jason about them being unaware of the situation and about them supposedly sending our items. What a horrible, disgusting business they are running. Beware to any future destination brides!!! Calandra

ALMOST 6 MONTHS LATER, STILL NO EDITED PHOTOS IN SIGHT... Things started out ok with Jason Margarita and his wife Evita Julissa of Ever After Aruba. We contacted them on 8/30/12 for availability and they responded that same evening. As it got closer to the wedding date, we noticed the response time was lacking. There was a span of time where it was weeks before we finally got a response via email. There was a point where we actually weren't sure if we would have a photographer once we got to the island. Jason and his team did what they were supposed to do while were were still on the island. We received a DVD of the raw videos on one of the very last days that we were on the island. However, once we left the island, Jason and Evita's responses slowed down drastically and there seemed to always be an excuse as to why, first, our video was not edited/finished, then why we had not received our edited wedding photo album. The contract that we signed stated that we would receive our edited wedding items within 5 weeks of our wedding date. Today, it is almost 6 months after our wedding and we have yet to receive a single edited photo of our wedding day. After voicing a complaint to the Aruba Chamber of Commerce, Evita let us know that due to our complaint, she would not have time to edit our video and sent us an incomplete video with long unedited clips of our wedding night. Then, Jason got involved and tried to make us think he was going above and beyond his duties of "personally taking over our case." The video was edited and we finally received a copy. Jason sent us a fake tracking number for our photo album. Weeks went by, still excuse after excuse as to why we didn't have a valid tracking number for our album. After we began including the Aruba Chamber of Commerce on our emails, Jason stopped responding to us and still have not received our album. The Chamber of Commerce has not responded to us once. We have now contacted our credit card company to help us. I do not wish this trouble and heartache on any newly married couple. What a horrible way to remember your wedding day.

ALMOST 6 MONTHS LATER, STILL NO EDITED PHOTOS IN SIGHT... (Wedding Date: 4/19/13) Things started out ok with Jason Margarita and his wife Evita Julissa of Ever After Aruba. We contacted them on 8/30/12 for availability and they responded that same evening. As it got closer to the wedding date, we noticed the response time was lacking. There was a span of time where it was weeks before we finally got a response via email. There was a point where we actually weren't sure if we would have a photographer once we got to the island. Jason and his team did what they were supposed to do while were were still on the island. We received a DVD of the raw videos on one of the very last days that we were on the island. However, once we left the island, Jason and Evita's responses slowed down drastically and there seemed to always be an excuse as to why, first, our video was not edited/finished, then why we had not received our edited wedding photo album. The contract that we signed stated that we would receive our edited wedding items within 5 weeks of our wedding date. Today, it is almost 6 months after our wedding and we have yet to receive a single edited photo of our wedding day. After voicing a complaint to the Aruba Chamber of Commerce, Evita let us know that due to our complaint, she would not have time to edit our video and sent us an incomplete video with long unedited clips of our wedding night. Then, Jason got involved and tried to make us think he was going above and beyond his duties of "personally taking over our case." The video was edited and we finally received a copy. Jason sent us a fake tracking number for our photo album. Weeks went by, still excuse after excuse as to why we didn't have a tracking number for our album. After we began including the Aruba Chamber of Commerce on our emails, Jason stopped responding to us and still have not received our album. The Chamber of Commerce has not responded to us once. We have now contacted our credit card company to help us. Needless to say we are very disappointed and will never return to the island of Aruba. I cannot even look at the raw photos of our wedding day without feeling nauseous. This is not how I wanted to remember my wedding day. : (