Hi there, I got married on the 7th October 2013 so I have been home a few days now and I wish I was back there already. I'm not sure where people are getting there opinions from , maybe they have been unlucky but I found the staff extremely friendly and helpful. Nothing seemed to be a problem for them. My niece is 16mkntjd old and all the staff were very good with her, always interacting and whst was lovely is that in the evening we would go into the cafe and they would fill her bottle up with milk, no questions asked. We were never approached for time share, D far as I'm aware now jade is not a time share resort. The one they are currently building next g to it will be but not the jade. As for the wedding , it was perfect. We had isela and I as alot of brides was. Little worried about communication before hand but I can assure you when you get there it will be perfect!! Isela meet with us the day after we arrived, we went through favours, table plan, music ect.... Then she does the rest. I could not fault out wedding, the food was great, the tables were exactly how I wanted, the flowers were perfect and isela knows what she is doing so do not worry!! Hope this helps