HI Jenn Congrats!!! how exciting ! we will probably be there around the same time , i am getting married on the 28th , i had my planning call with Jessica already and i dont think i will have another one , since i already planned out my events , times , venue etc... i did have to pick the menu already and that was a bit challenging but i worked it out . Jessica has been great i have to say. as far as Perla this is what i did ,dont get me wrong when you get her attention she is great and she will work with whatever you want. get ready to pay though the flowers and decor is quite pricey. I had the same problem as you and was not getting a response back until i told jessica to please to try to help and get her to return my calls in a timely manner . that seemed to work not sure if you want to try the same appoach. Here is the guy for the video audio , he will get back to you because he is the one that handles that particular resort. his contact is : JSAV Riviera Maya" <
[email protected]> I have a bunch of pictures of the resort if you girls need it just send me you email address in a private message and i will send them to you . Hope this helps ! good luck with everything !!