athaciendapini

I agree completely. I am sorry that my daughter hired Tropical Occasions and I would NEVER recommend them to anyone. They misled her (everything is within walking distance - there is a difference between a walk and a hike!). They lied to her. They overcharged her, but the worst thing of all is that they failed to send the bus to pick up my family, the bride's aunts, uncles and cousins, for the wedding ceremony! Alessandra Silveira, Tropical Occasions Guanacaste Regional Manager, who was supposed to be running the wedding and making sure that all of the guests were picked up from their lodgings (she had a detailed list) and brought to the ceremony was oblivious of the fact that there was a block of ten empty chairs (mind you each chair was paid for individually - there were no extras) in spite of the fact that all of the same people had been at the rehearsal dinner the night before (and she had run that one too)! To top it off Alessandra turned OFF her phone during the ceremony so that my family could not reach her to find out were there bus was! The bride and I walked down the aisle and took our places under the Chuppa unaware that my family wasn't there. By the time I realized that they were missing there was little that I could do (I tried to get Alessandra's attention but she was oblivious). I was so distraught by their absence that I still cry every time I think of my daughter's beautiful wedding ceremony by the beach at sunset. I must add that in spite of Tropical Occasions, my daughter's destination wedding weekend was a huge success.