Hi Anne, I sent them pictures of the type of flowers and colors I wanted on the huppah. I actually could not find anything online that looked like they way my huppah looks on the day of the wedding but my wedding coordinator, Gina, knew exactly what I was trying to envision and she and the florist went above my expectations! Also, I had sent them a picture of the cake I wanted. The cake I got for my wedding did not look like the picture I sent them but they made up for it as it was twice the size and they added so many roses so I was extremely happy with that. I also did get my hair and makeup done at the resort. My stylist's name is Victoria and she did a fantastic job! She has all the makeup supplies and if you make an appointment with them and send them in pictures of your hairstyle and makeup idea, they will do their best to match the look as they did for me and I was also satisfied. To sum it all up, I did do a lot of emailing back and forth with the wedding coordinator and she has all my emails and photos she keeps a file of. A week or two before your wedding date, she will put the photos and information all together for a big summary of the items you requested specifically and send you a copy of the breakdown including the prices you both agreed on, then when you get to the resort to meet with her a few days before your wedding, you both will discuss it one more time to make sure nothing has changed or if anything has to be added! They recommend that you find photos that look exactly the way you want whether it be the chuppah decor, the cake, the table setting, etc... Let me know if you have any further questions!