Hey KJW - We decided on Paradisus when we went to see a travel agent. The agent said it was one of the best places she has ever stayed. She said it's not on the same level with Occidental Grand. For a TA to love a place that much, with as much as they get to travel and stay at nice places, that pushed us further towards Paradisus. I've had no luck getting in touch with the resrot planner myself but she's been in touch with my TA...so that's a good start!
Good luck and happy planning