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Meggzilla

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Posts posted by Meggzilla

  1. of coarse there were no definate things stated but here are copies of the emails we recieved from both kevin and daniel. both were really quick with responses(a plus)

     

    Dear Ryan,

    First of all we fully regret the situation. We are completely focused on protecting the wedding groups and we are in the process of relocating more than 100 of them I'm afraid. We are doing everything possible to identify protection as quickly as possible and will contact you as soon as we secure it for your wedding.

     

    It is a monstrous task since we need to find judges (they are different in each municipality), rooms, wedding gazebos, reception areas, etc... We have to make sure that you are your bride have an exclusive experience and receive the wedding that you are expecting of course so there are numerous details that need to be arranged in order for us find protection for you.

     

    Please be a little more patient and we will do everything we can to contact you this week with information.

     

    Thank you Ryan.

    Regards,

    Kevin

     

    Ryan:

     

     

     

    PLEase accept our apologies. Clearly this situation has been too difficult to handle.

     

     

     

    We have revised the options and the Hotel that has the Catholic chapel is Barcelò Palace which is also one of the options we are using, being on the level. They have the date open at 3 PM.

     

     

     

    I am copying our wedding team so they can handle this.

     

     

     

    Regards,

    daniel

     

    i just hope it brings some relief!

  2. thanks for the update.

    we just heard back from kevin and daniel.

     

    kevin said that they have been redirecting over 100 weddings alone and are hopeing to get the the november brides in the next few days.

     

    also daniel stated that out of the resorts possible the barcelo palace has a chapel if that is what some of you are looking for. i know for us we have no choice if we want to have a catholic ceremony.

     

    hope that helps for any of you.

  3. we have our wedding planned for nov. 14th and haven't heard anything back from dreams. we are supposed to be having a catholic wedding and sent all of our information to the priest they reffered to us in tulum and now i have no idea what type of situation we are in for this.

     

    does anyone have any idea on what we can do? there are so many things that we have had to do to be able to have the ceremony we wanted and now i can't even get a reply about what we need to do due to the closing...

     

    any advice?

  4. i'm not sure if everyone else has seen this or not but for us brides in the beginning of november it is not looking too good....

     

    "Since we do not yet have an exact date of resolution, we will not take unnecessary chances or last minute decisions and will relocate all arrivals up to November 15th. The resort team will continue to work hard in order to immediately provide and inform you of the protection of all bookings up to that date. All efforts will be made to protect guests at other Dreams Resorts & Spas and Secrets Resorts & Spas in the region when possible."

     

    this is right off the dreamsresorts.com site under tulum just click on important announcement!

    http://www.amresorts.com/eblasts/PRO...etu/index.html

     

    meggan

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