Jump to content

Nail Diva Princess

Newbie
  • Posts

    2
  • Joined

  • Last visited

    Never

Everything posted by Nail Diva Princess

  1. I was doing a search to try to find the once existant website for Classic Vegas Weddings & I came across this site, so I thought to check it out. In lieu of our recent wedding at the Valley of Fire (5/28/0 & noticing this post about the same wedding company we used, I wanted to share our experience.....I'll try to do so in a nut shell. We booked thru CVW in December 2007. Everything sounded great, although they double charged us in January, but were quick to call me to correct the charges. We phoned them when we arrived in town on the 25th of May. That was when they should have told us their business partnership was dissolved & they no longer employed a professional photographer. Their limo picked us up on time, but there wasn't any bottled water as promised. I know, it sounds really petty, but when everything else is considered, it's just one of several things that ended up absolutely horrible. They gave me the wrong colored flowers, which they were quick to correct, even though I confirmed the color/type a month prior to our wedding date. We were unable to use the 2 songs we chose for our DVD picture disk because "their equipment wasn't working properly". The icing on the wedding cake (so to speak) is they LOST our pictures!!! We're fortunate family & friends took what pictures they did, otherwise we'd have absolutely nothing. I had to repeatedly call them 2 weeks after we came home asking where our pictures were. The story I was given was: his computer had to be reformatted so everything was lost including our pictures (now, why wouldn't a company have a hard back up instead of relying on a computer when we all know computers sometimes have meltdowns!!), he lost the tracking number receipt (what kind of company keeps such horrible paper trails??!!), he reused the picture card in his camera to take other wedding photographs so our pictures were completely gone, but he did refund us $649, not the entire package cost, of course. We filed an investigation w/ the post office but I'm sure nothing will show up. The thing is, my friend is a postal carrier & he told me the same thing the post office did; the person who sent the package w/ the tracking number can go to the post office they used to send the package & they can try to locate it based on the day it was sent....but oh, wait, CVW couldn't even give me an exact date when he sent the disk! So, with all this being said, ladies, PLEASE be careful when you choose your wedding company, use priority mail to receive any pictures/DVD's (btw, they did give us our DVD the day of our wedding thank GOD!!), ask to see the pictures after the ceremony is finished (all cameras have the "preview" option) & do your research thru the Better Business Bureau for the location you choose to get married at. There's several other things that happened also, but I don't want to use any more time to type everything out. Best of luck to everyone who uses Classic Vegas Weddings & hopefully this won't happen to anyone else.
  2. I was doing a search to try to find the once existant website for Classic Vegas Weddings & I came across this site, so I thought to check it out. In lieu of our recent wedding at the Valley of Fire (5/28/0 & noticing this post about the same wedding company we used, I wanted to share our experience.....I'll try to do so in a nut shell. We booked thru CVW in December 2007. Everything sounded great, although they double charged us in January, but were quick to call me to correct the charges. We phoned them when we arrived in town on the 25th of May. That was when they should have told us their business partnership was dissolved & they no longer employed a professional photographer. Their limo picked us up on time, but there wasn't any bottled water as promised. I know, it sounds really petty, but when everything else is considered, it's just one of several things that ended up absolutely horrible. They gave me the wrong colored flowers, which they were quick to correct, even though I confirmed the color/type a month prior to our wedding date. We were unable to use the 2 songs we chose for our DVD picture disk because "their equipment wasn't working properly". The icing on the wedding cake (so to speak) is they LOST our pictures!!! We're fortunate family & friends took what pictures they did, otherwise we'd have absolutely nothing. I had to repeatedly call them 2 weeks after we came home asking where our pictures were. The story I was given was: his computer had to be reformatted so everything was lost including our pictures (now, why wouldn't a company have a hard back up instead of relying on a computer when we all know computers sometimes have meltdowns!!), he lost the tracking number receipt (what kind of company keeps such horrible paper trails??!!), he reused the picture card in his camera to take other wedding photographs so our pictures were completely gone, but he did refund us $649, not the entire package cost, of course. We filed an investigation w/ the post office but I'm sure nothing will show up. The thing is, my friend is a postal carrier & he told me the same thing the post office did; the person who sent the package w/ the tracking number can go to the post office they used to send the package & they can try to locate it based on the day it was sent....but oh, wait, CVW couldn't even give me an exact date when he sent the disk! So, with all this being said, ladies, PLEASE be careful when you choose your wedding company, use priority mail to receive any pictures/DVD's (btw, they did give us our DVD the day of our wedding thank GOD!!), ask to see the pictures after the ceremony is finished (all cameras have the "preview" option) & do your research thru the Better Business Bureau for the location you choose to get married at. There's several other things that happened also, but I don't want to use any more time to type everything out. Best of luck to everyone who uses Classic Vegas Weddings & hopefully this won't happen to anyone else.
×
×
  • Create New...