Hello,
We booked Tensing Pen for our wedding in October. We fell in love with the pictures we saw on tripadvisor and knew it was exactly what we were looking for.
Unfortunately, communication is a BIG problem. I hear from other brides that this is common for everyone but it all works out beautifully at the end. Basically, I think that the resort has probably gotten a lot busier with weddings and really need to hire another person to assist. It is slowy becoming more known to destination brides. I don't think you can beat the view( okay, maybe Rockhouse )
Since I am a little (okay extremely) detailed oriented, dealing with the coordinator is driving me crazy! I am learning, from my fiamce to just have some patience.
Like the previous post stated, be very specific in your emails if you do book with them. List everything out in a 1., 2. 3. fashion and she (Sonia) will respond. It does take her about two days to get back to you. I am starting to contact vendors on my own just for peace of mind.
Please let me know if you have any further questions-
-E