Ruth was my WC, they switched mine multiple times. I was to get married July 20, 2013 but I am so unhappy with the resort. Mainly Ruth. Barcelo is a beautiful resort but I just now decided to book another resort and move my entire group of 40 to Dreams Riviera Cancun last minute and it's been stressful but now my wedding has to be on the 21st. My mom Finally called Ruth bc she always so relaxed about everything and I wanted to confirm a few things. When we called she told me all the outside locations have been booked except for one, this made me so upset. She didn't even tell me anything about picking locations. They make it sound like you pick everything last minute and I was always emailing and asking questions. Then she said the back up room was the banquet room and wouldn't budge!. Which doesn't make since to pay double almost triple and if it rains to be stuck in the same room as if we paid for mint breeze. I've talked to say many helpful brides who have had beautiful weddings there and gave me great tips. When I brought anything up to Ruth she told my mom "they don't drive that way at the resort" I didn't like what I was hearing and when I said well I might change resorts to try and get her to jump a little, she said ok. As if no big deal. I had all 40/50 guest staying at the Palace so it's crazy to me that they don't care to lose the business. Also at the resort if your guest are not paying for preferred VIP, they don't get room service, they don't get premium liquor, and can only eat at the restaurants once every two nights! I thought that was a little ridiculous! Anyways best of luck to all you Brides, no matter what Barcelo is a BEAUTIFUL resort and I've seen some amazing weddings there!! But if you have Ruth, I would try to change WC.