It didn't really tell me if they were looking for a number or list of names, it just said "Guests". So weird! I emailed the address for the RIU so I'm waiting for a reply now. Does anyone have the email for the RIU Palace specifically? I think the one on the website is a generic one that probably goes to the main office in Cancun.
Tammy, I also sent an inquiry via the Wright Travel link to get some information on your services. I'm not sure how it works have a TA vs just doing the bookings ourselves but I'd love some info! Here's my direct email if that helps! jess.johnson78@yahoo.com
Thanks, at least I know I'm now alone in thinking this seemed a little early!