By milakd, · 736 Views · 1 Comment
We got married last year (2011) at Excellence Punta Cana. Our wedding was a complete disaster. I would give anything to go back in time and do my wedding in a different resort. I will be happy to answer any additional questions but to save you the trouble and deep disappointment for the rest of your life- LOOK ELSE WHERE! In short, The management on duty was very disrespectful to our wedding guests during the actual wedding activities. It was their mistakes after mistakes which escalated to a complete disaster. The whole situation got really out of control and very ugly. We were expecting a 5 star service and we had guests from Europe, South America, North America and Asia travel to be there with us. We had two practicing lawyers (in different continents) as wedding guests which was a bad mistake for the resort cause the resort management and employees did too many illegal things and even breaching security. The memory and disappointment was so deep and the moment is ruined forever. The wedding coordinator was really nice and attentive but powerless to resolve and situation.
The next day the General Manager was really apologetic and tried to cut a deal with us because it was resorts fault from the beginning till the end and on top of that they disrespected such an important moment in our lives. They offered us a hefty settlement so we don't sue the resort. We spent next few days in the resort and then months after that trying to recuperate from that day but it will never go away.
If you choose to go for your vacation or honeymoon to the resort- GO for it. We had an amazing time at the resort before the wedding. Everyone was really happy with the organized activities and facilities. Food was excellent. If you are debating whether to do your wedding at the resort- LOOK ELSEWHERE, there are no guarantees same incidents won’t happen to you.
Best of luck planning your special day!