LSW002

When have other people heard from their on site coordinators? I have 20 days till my wedding and still haven't heard from our on site coordinator. My off site coordinator, Brenda, only responds to my emails about once a week and never answers all the question and requests I have. I'm getting nervous and frustrated about the whole thing.

Does anyone else have Brenda as their coordinator? My wedding is less than 60 days away and she is very slow at answering emails and never does a very good job at answering the specific requests or questions I have. It's really frustrating. I don't even know what I still need to plan for the wedding! Is there a way to change coordinators?

Has anyone used Dream Art Photography for their wedding? Back in March, we signed a contract with Ocean Photography because we really liked what we saw in the webiste. It was booked through the resort. I got an email yesterday from Dream Art confirming our package. It's two weeks from our wedding and NO ONE informed us that our photographers had changed. I'm getting increasingly frustrated with the wedding coordinators at this resort. I still haven't heard from our on-site coordinator and we leave in less than two weeks...

I'm getting married in August and had been in contact with Ocean. I just emailed back earlier this week to officially book them and was informed they have been replaced by Dream Art. I have checked out their website and like heir work, but I am frustrated because now we are going to end up paying about $400 more than we originally thought. Regardless, I'm still going to book with them because I don't want to have to pay a vendor fee to bring anyone else in. Please let me know what you think of their work!

Also, I was getting frustrated because my wedding is less than 60 days away and hadn't heard from an on site coordinator so I can't even imagine your frustration! Good luck!

I am currently in the process of arranging my group block with my TA. I have hit a couple snags and was wondering if any of you could give me some insight.

1. I have no idea how many rooms to block. I am thinking somewhere around 10 (including our's) because that's about the number of couples I have counted that I can guarantee are coming. But, of course there are a bunch of people who I am unsure as to whether or not they will come. My TA says it's easier to drop rooms than to add more later on. Has anyone else had to add rooms? Honestly, we just don't have a ton of extra money at the moment to be putting down deposits on rooms we are unsure of. This leads to my second question...

2. My TA says I need to be as specific as possible when blocking the rooms as far as room categories + number of nights. I just don't understand how this is at all possible. I have no idea what room category and number of nights our guests will want. I was thinking about just doing the cheapest room category for 3 nights for all of the rooms, but I know there are a few guests that will simply not settle for a basic room. Also, I have no idea if people will want to stay for 3, 4, or 5+ nights. My TA said it is easier to drop a night rather than to add, (similar to the # of rooms), so does that mean I should just block them all for 5 nights?

Any help would be greatly appreciated. This is seriously stressing me out!

Ok, thank you for the info!

Originally Posted by shan0487 

They are located in the golf section which is very secluded and not near the Grand, Nizuc and Sunrise sections on the beach.  They have to give you a golf cart cause it would be probably a 45 walk anywhere lol. 

 

Check out a map of the resort- you should be able to get an idea of how secluded that area is!

 

We just booked our 1 year anniversary trip for this November in the grand section! We stayed in Nizuc for our wedding but wanted to try the Grand as it was quieter and nicer in my opinion!

Has anyone stayed in or have a bit more information about the Junior Golf Suites at MP? My fiance and I are thinking about staying in one since we would get a free golf cart to use around the resort for our stay and the suites are the same price as a Superior Deluxe Garden View, so why not! I'm really just looking for more info about where the Junior Golf Suites are in the resort. Are they only in one section or are they scattered around?

I just contracted my wedding for August 16th, 2014. I know we have a while to go but I was wondering if anyone's been down to cancun in August. Obviously I know it'll be hot but we live in Southern California so we are used to the heat!

Originally Posted by Nena Martinez 

 

Hello,

 

Congratulations to all 2013 brides!! We are planning on getting married in August next year, unfortunately we have not been able to decide between Beach Palace and Moon Palace. It is difficult to make a choice when you have not been to the locations. I heard that service at the Moon Palace is a 8/10 because of its size, whereas at Beach Palace is a 10. Yet, location and activity wise, it seems like Moon Palace is the way to go… 

 

Any thoughts will be much appreciated, and congrats once again!! 

 

 

Liz

Sounds like we are in the same boat! I am also getting married in August 2014!

While I haven't booked our stay yet, I think I have decided on Moon Palace simply based on what I have read. MP does seem to have much more to do and I like the idea of staying at a bigger resort, especially if we want to try to sneak away from our guests! The only thing I can see that I like about Beach Palace is the beach, so I am sure that we will do a day trip there for one day.

My other issue is that I have heard the resort does not start booking weddings until the beginning of the year. That would put us at this time next year. I want to be able to book our stay sometime soon in order to take advantage of the good deals, but am worried that I will not get the day that I want for the wedding itself. Has anyone else had experience with this?

Can anyone please explain to me how exactly I can get the group benefits? Is it true that I have to use a travel agent to get these or can I get them by just booking through Palace myself?

Also, I'm a bit confused about the dinner reservation included in the wedding packages. Is this for a rehersal dinner only or can this be used the night of the wedding? I understand that it is not private unless you pay extra, but are there rules as to when you can use it?

I just recently got engaged, and am pretty set on having me wedding at EPM. It won't be until either August or September of 2014, but I was wondering if you booked your rooms first, or found out if your preferred date was availble? I don't want to book the room and then find out that the date I wanted isn't availble!

Thanks!