Hey Sarah,
In our initial correspondence with the hotel, we had 2 requirements. 1) to have the wedding on the beach at sunset and 2) to have our wedding dinner reception outside on the terrace. It is in every email we sent them. We went back and forth on a wedding date but we secured one with payment about a nine months ago. We asked then if anything else was needed to have a deposit to be booked. The answer was you need to pick a package but we could do this after we confirmed thenumber of wedding guests traveling to the wedding. We sent our requests for the entire wedding and to our surprise the terrace is not available. I have sent an email to the hotel and am waiting to hear back from the hotel representative as well our travel agent is also corresponding with them and will be on Mexico next week on business and will go to the hotel and meet with them. She told us not to worry the hotel is very good and they will work something out for you. Fingers crossed!