mex2012

I was married at the Grand Palladium Riviera in December/12. Our wedding coordinator, Vanessa Roldan, was nothing short of AMAZING. She was prompt to reply to my emails all year and even after we left and still needed to correspond about some issues, Vanessa and her supervisor were quick to deal with our emails. She went out of her way to go into Playa del Carmen to find something I was hoping for when she didn't have it at the resort and she was the most friendly person you can meet. On the wedding day, she had the whole event tick right along perfectly and was always where you needed her to be, even before you knew where that would be. We had a Catholic ceremony in the chapel and we have not stopped hearing about the fantastic venue from both our guests and friends who view our photos now. The chapel is gorgeous and quaint, and was the perfect size to both accommodate our guests and my anxiety of being front and centre in a large place. The design and colours they painted the chapel made for astounding pictures. The resort was spectacular for our group of 29, with ages ranging from 2 years to 72 years old. There was always 5 different things going on that our party could partake in, the food was diverse enough for our picky eaters and the staff was always eager to accommodate our needs and requests. We did have a few issues with broken things in some of the rooms, such as a broken toilet seat and screen door, but we didn't even feel like taking the time to ask for a maintenance person, so it was obviously not worrisome enough for us. Because of the huge size of the resort, we found it difficult sometimes to locate our teenagers, who tended to go off to do their own things. The bonus though was that we had enough people that someone could always find them eventually. Three months later, our guests are still raving about our beautiful wedding, the amazing resort and the fabulous trip they had, and we don't regret our choice of resorts for a minute.