Whippet

good advice MNtoMX! Mel2010 there was intention to "trash"Jellyfish or cause stress to any future brides infact I believe it is important to share all experience both good and bad. Yes initially we found manager (Mayte) to be professional, organized... but her actions of late have been absolutely spineless. We actually received an email today from her, still no apology and explains that she has had another deposit on this date for quite some time. So for quite some time she has been telling us blatant lies. We live in Punta Cana and she has said to our face "dont worry the date is yours" even last week, disgraceful! For any future brides thinking of having a wedding here or anywhere to be frank, do not take "your date is secured" even if it is written in an email as the truth. Push and push for a deposit to be put down and if there is a delay or any crap excuse take your business elsewhere. Remember brides when making all these arrangements that you are dealing with business's! they will not have the same emotional connection that you have to that date and at the end of the day your money is more important they your feelings! Although enjoy the excitement of planning your wedding you have to be shred and business like when finalising anything.

Looks like you are having the same problem as me dont trust the "date is held" if you read my above post we were mucked around for 6 weeks with a "date held" and then were told it was not ours Demand to put your deposit down today! if no reply go somewhere else looks like Mayte is causing many other brides the same stress what a disgrace!!

Well jlarruda it is unfourtante that my first post here had to be a negetive one but it is the expirence I had and felt it to be shared. "Mayte called the bride that was already booked without a deposit to confirm her date, and informed the other bride that the date she was requesting was not available". I wish that we got the same service as this! We were given every exuse in the book for six weeks and finally found out that the date was not ours when a different date appeared on the quote. No phone call, no apolagy, just an expectation for us to take their date. I think you would fell bitter too if your wedding date that had been "set" for two months was taken from you.

Recently our excitement about having a Caribbean wedding has been crushed due to a incompetent and cowardly manager at Jellyfish Punta Cana. Previously Jellyfish has been one of our favourite places to have a special dinner (we even got engaged there), so naturally we thought it would be a great place also to hold the wedding. On contacting management we started to discuss dates for the wedding and originally the date we wanted was taken, but after two weeks we were told that there has been a cancellation and this date is now available. We responded straight away and were confirmed that this date was ours. We then had several meetings with the “manager†and discussed decoration, menu ect... all seemed to be fine with us continually told that “ don’t worry your date is confirmed I will get the final quote to you soon...†After about 6 weeks and many excuses of why the quote has not been completed yet, we finally received it. All fine except the wrong date! The reply when we question this was “well the original person who cancelled wanted this date again, so I gave you the Sunday night instead of the Saturday nightâ€. A disgrace! No apology, admitting that she stuffed up and double booked, nothing and to the expectation that after 2 months of being told that the date was ours we should just accept her change of date, pitiful. And the real reason for us losing the date?? Maybe more money was offered for that date? And a little more commission for her? We are now left in the position with a full guest list who have booked flights (some from Australia), accommodation and now only 5 months to scramble together another location all because one careless, spineless girl couldn’t do her job properly.

Wedding Ruined by Incompetence and Mismanagement at Jellyfish Recently our excitement about having a Caribbean wedding has been crushed due to a incompetent and cowardly manager at Jellyfish. Previously Jellyfish has been one of our favourite places to have a special dinner (we even got engaged there), so naturally we thought it would be a great place also to hold the wedding. On contacting management we started to discuss dates for the wedding and originally the date we wanted was taken, but after two weeks we were told that there has been a cancellation and this date is now available. We responded straight away and were confirmed that this date was ours. We then had several meetings with the “manager†and discussed decoration, menu ect... all seemed to be fine with us continually told that “ don’t worry your date is confirmed I will get the final quote to you soon...†After about 6 weeks and many excuses of why the quote has not been completed yet, we finally received it. All fine except the wrong date! The reply when we question this was “well the original person who cancelled wanted this date again, so I gave you the Sunday night instead of the Saturday nightâ€. A disgrace! No apology, admitting that she stuffed up and double booked, nothing and to the expectation that after 2 months of being told that the date was ours we should just accept her change of date, pitiful. And the real reason for us losing the date?? Maybe more money was offered for that date? And a little more commission for her? We are now left in the position with a full guest list who have booked flights (some from Australia), accommodation and now only 5 months to scramble together another location all because one careless, spineless girl couldn’t do her job properly.

Recently our excitement about having a Caribbean wedding has been crushed due to a incompetent and cowardly manager at Jellyfish. Previously Jellyfish has been one of our favourite places to have a special dinner (we even got engaged there), so naturally we thought it would be a great place also to hold the wedding. On contacting management we started to discuss dates for the wedding and originally the date we wanted was taken, but after two weeks we were told that there has been a cancellation and this date is now available. We responded straight away and were confirmed that this date was ours. We then had several meetings with the “manager†and discussed decoration, menu ect... all seemed to be fine with us continually told that “ don’t worry your date is confirmed I will get the final quote to you soon...†After about 6 weeks and many excuses of why the quote has not been completed yet, we finally received it. All fine except the wrong date! The reply when we question this was “well the original person who cancelled wanted this date again, so I gave you the Sunday night instead of the Saturday nightâ€. A disgrace! No apology, admitting that she stuffed up and double booked, nothing and to the expectation that after 2 months of being told that the date was ours we should just accept her change of date, pitiful. And the real reason for us losing the date?? Maybe more money was offered for that date? And a little more commission for her? We are now left in the position with a full guest list who have booked flights (some from Australia), accommodation and now only 5 months to scramble together another location all because one careless, spineless girl couldn’t do her job properly.