Shealagh

THE WEDDING HOLIDAY AND THE WEDDING OF OUR DREAMS! Shealagh & Cory at the Azul Sensatori Hotel in the Mayan Riviera November 9,2010 When we started the process of choosing a resort I really didn't think it was going to be as hard as it was and it ended up being the toughest decision we had to make. Not only do you want your wedding and the resort to be absolutely perfect for you, but you want your guests to have an amazing time and love everything about it too. The decision on which company to book with started out being a little scary until I spoke with Lorraine at The Wedding Holiday. I started out calling around speaking with all kinds of travel agents and was very disappointed with their total lack of opinion. I had a few different resorts on my list from surfing the net and wanted someone to give me a real opinion my choices. I wanted someone who wouldn't just tell me my choices were great, I wanted someone to take my 'wish list' and find me a resort that had everything we were looking for. When my Mom called to tell me she thought she found a place who might be able to help I was so relieved. I called and spoke with Lorraine and was absolutely blown away with how friendly she was, her great knowledge and absolute passion for her work. I sent her my wish list and she got back to me with her thoughts a few days later. The Wedding Holiday was the right choice. We received the VIP treatment from start to finish. Mothers want the very best for their daughters and because my younger sister Kristen was married 2 years earlier in a beautiful castle in Switzerland, you can imagine how much my Mom wanted to make sure my wedding was just as spectacular and perfect for me. So it worked out really well when Lorraine called me to say they were having a meet and greet with the Coordinators from their company as well as the head Coordinator from Karisma Resorts and a Signature Rep. Lorraine knew I wouldn't be able to make it as I live in Alberta but she thought my Mom might be interested in coming. Wow! I thought what a great thing for a company to do to make their clients even more comfortable with their choice and what a great thing for me so that my Mom would now be able to see why I was so comfortable with my choice. When my Mom got back from the event she called me and was so excited an now knew what I did - I had chosen the right people for sure. My Mom was also amazed with the eye for detail and passion for service everyone there had. Our guests we all very well taken care of too. We and some guests were coming from Alberta, others from B.C., some from the States and the rest from Toronto. I thought it would be great if we could all fly down together so of course Lorraine and her team made that happen for us easily. So now we are all ready to go on our dream vacation... It was early morning on our departure day and we are standing with all our guests in Pearson Airport waiting to get checked in through the VIP area of course and who walks up but Lorraine! We were all blown away! Even more so to hear that she was headed to the Dominican Republic as one of her brides was there and there was a possible hurricane headed in that direction. She was going down on her own dime to make sure her bride and guests were taken care of... WOW! She wanted to make sure we were all getting on well too and as she left and wished us well, she told me she was emailing the resort Manager of the Azul and gave me his name if there was anything I needed. Sure enough he was in the lobby to greet our group when we arrived at the resort later that day! We received a VIP check-in for all with champagne and fresh fruit and not only were my husband and I put in the VIP Platinum section of the resort, the WHOLE group was given the same treatment!!! Wow! Everyone was absolutely knocked-out with how perfect everything was, how beautiful the resort was and all we heard the whole time was it was everyone's best vacation ever. My Aunt has traveled the world on cruises, in 5*+ hotels like the Fairmont & Four Season and a lot of other all-inclusive resorts and she said this was the best experience she has ever had and the Azul should be listed as a 10* hotel. It is that fabulous. I am so thankful for Lorraine and her team and all they did for us to help make our wedding experience the most amazing, perfect, relaxing and fun time of our lives. I have raved to everyone I know about their excellent service and have given out her contact information many, many times. The whole wedding group is planning a reunion trip next year and we look forward to working with Lorraine and her team again for all our travel needs. Thank you Lorraine and The Wedding Holiday for our perfect wedding holiday, we will never forget it. Shealagh