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anyone used moon palace photographers?

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#11 cancunbride2be

  • Jr. Member
  • 153 posts

    Posted 08 December 2007 - 01:04 PM

    I looked into Moon Palace when I was searching for a resort to have our wedding (we ended up picking Dreams Cancun). Just an FYI...I know a lot of girls posted some great photographers for you to look at but Moon Palace does not allow outside photographers.
    I do have another bride's snapfish photos from her moon palace photographer, which I think I can share with you....I guess she wouldn't mind, right? I dont know her or anything, she was someone I found on tripadvisor that posted a review that I requested photos from.

    PM me your email and I will send you a link.
    Happily Married 1/25/08
    Dreams Resort, Cancun

    #12 OneLove

    • Newbie
    • 86 posts

      Posted 08 December 2007 - 02:43 PM

      My thoughts based on my experience thus far...

      Palace Resorts does clearly indicate no use of outside vendors. I had come across reviews/pics from previous palace resort brides that had used an outside photographer, and questioned this with the WCs in the Miami office. Following our verbal conversation, I did follow up via email. Below is that correspondence (I edit my personal info a bit). I have since discussed this w/ my onsite WC, and she has this understanding as well. Quite honestly by the tone of her voice, she was not 'thrilled' with the news, but said 'ok' and mentioned she was 'making a note' in my folder. In a follow on discussion w/ the photographer we hired, she shared her perspective based on her previous weddings at palace resorts. She assured this would not be a problem, and not to 'stress' about this.

      There are 2 other MP brides on the forum (andreslove; cariandnick) that had an outside photographer and a different experience from myself. PM them to get additional insight.

      My recommendation if you are certain about Moon Palace and an outside photographer, is to speak directly with those in the Miami office via the 1.800#, and get them to work for you and get it in writing. Additionally give a heads up to the photographer of interest. From what I've been reading, if the photographer doesn't have an experience w/ the exact resort, they do have one w/a resort that has simular pains against outside photographers and can provide some thoughts to get you what you want.

      Good luck!

      > Subject: RE: Question on Photographer
      > Date: Fri, 23 Feb 2007 15:10:58 -0500
      > From: moonweddings@palaceresorts.com
      > To: xxx@hotmail.com
      > Hello Andrea,
      > Yes, you are correct so long as this is not a photographer that
      > you have hired from Mexico they can attend the wedding to take
      > pictures. Please let me know if you have any further questions or
      > concerns. Have a fabulous day!
      > Kind Regards,
      > Karina Leiva
      > Wedding Coordinator-MIAMI
      > Palace Resorts
      > 8725 NW 18th Terrace
      > Tel: 1 (800) 635-1836 ext.6518
      > Fax: 305-375-9508
      > moonweddings@palaceresorts.com
      > Palace Resorts - Welcome to the Official Site
      > Le Blanc Spa Resort- Close to Perfection
      > CancÂșn
      > -----Original Message-----
      > From: Andrea xxx [mailto:xxx@hotmail.com]
      > Sent: Friday, February 23, 2007 11:21 AM
      > To: Moon Weddings
      > Subject: Question on Photographer
      > Hello Natalie,
      > I was working on this item, and would like to clarify. It is my
      > understanding from our previous conversation that we can have an outside
      > photographer as long as they are not from Mexico, and we will need to
      > purchase a day pass for them to the wedding & private function. Can you
      > please confirm?
      > Thanks in advance.
      > Andrea xxx
      > Wedding#xxxxx
      > xxx.xxx.xxxx (hm)
      > xxx.xxx.xxxx (cell)
      > __________________________________________________ _______________
      > Play Flexicon: the crossword game that feeds your brain. PLAY now for
      > FREE.
      > Flexicon - MSN Games - Free Online Games

      #13 coreyphil

      • Jr. Member
      • 497 posts

        Posted 08 December 2007 - 05:33 PM

        So sorry - I have no answer for you're photographer question ... but I just wanted to welcome you! It looks like you've found some help! Good luck and Congratulations!

        #14 Carolena7

        • Member
        • 785 posts

          Posted 08 December 2007 - 05:54 PM

          to the forum!!

          #15 ACDCDCAC

          • Moderators
          • 25,218 posts
          • Wedding Location:Santa Maria Bay Beach, Cabo San Lucas, BCS, Mexico
          • LocationSeattle

          Posted 11 December 2007 - 11:30 AM

          Sorry for the late welcome eturnery! Nice to have you!

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