Jump to content
Sign in to follow this  
Hopeful25

Serious Venue Issue!

Recommended Posts

I am new here MAJORLY freaking out! We are planning a destination wedding in Los Cabos, Mexico for May 11, 2019. We pretty much have everything done. Photographer, make-up artist, and hair stylist booked. Groomsmen suits selected. Bridesmaids dresses kinda selected (lol) and I have my dress. Most importantly, our venue has been booked, the Paradisus Resort. We signed a room block contract and everything is rolling. Save the dates with resort info were sent out in June and formal invitations are currently being made to be sent out in the next couple of weeks. However, I just noticed that room rates on the resort's website are cheaper than our contracted room block! WTH?!? I checked when we first negotiated our contracted room block and our contracted rates were way less than what was on any site. So, we proceeded. Now, prices have gone way down. Now, that people are starting to book, they are going to book through the resort or some third party site because it is almost $200 cheaper for the entire stay. For example, our room rates start at $230/per person per night. On the resort's website a person can currently book a room for $313/per night. They do not say anything about per person on their website. However, it used to. So, now we are going to be left having to pay for the remainder of our room block if people decide to not book under our room block and I honestly cannot blame them. In fact, I do not want our guests paying more, but we obviously do not want to pay for rooms that we will not use either. I also feel embarrassed. We have been pushing the importance of booking under the wedding room block to get lowered prices and that is not the case! Smh. I am SOOOOOO upset! I emailed the reservations department about this and I am waiting to hear back. 

UGGGHHHH!!!! Any suggestions? 

Share this post


Link to post
Share on other sites

we'll be celebrating our 1 year anniversary the day you tie the knot! :) 

are you sure the room rate is $313/per night for 2 people vs. $313/per person, per night? sounds like your room rate is still cheaper than the resort directly. do you have a contact at the resort? I'd reach out to your contact and ask for clarity on the pricing and make sure the web price is $313/per person per night and your rate of $230/per person per night is a way better deal! 

our travel agent told our guests that if they booked via a third party (discount travel site) they'd be at risk if the hotel sells out. if the hotel sells out, the first group of guests to get 'walked' are those that booked via the third party site because the hotel makes less money on the discount travelers. So if you know the resort sells out, this is a huge risk - resorts oversell rooms all the time, just like airlines, and then 'walk' the least profitable guests (those booked via third-party). Our resort sold out a few weeks before our wedding and we heard a couple get 'walked' while we were checking in - that couple got moved to a different resort, pretty far away and lower star. 

 

 

Share this post


Link to post
Share on other sites

Paradisus is actually notorious for doing this and we have to fight with them all the time to get the rates lowered. Are you using a TA to assist you?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  


  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • $400.00 OBO Beautiful dress. Never worn. Tags still attached. Only alteration was a bustle put on the back. Slip included.  Kept in bag. Smoke free home.    
    • I have beautiful never used Real Touch flowers for sale.  NEVER USED  $450 OBO for all! 1 Bride Bouquet 6 Bridesmaids Bouquets 3 Corsages 5 Boutonnieres   Please comment or email me at melissatatalovich@hotmail.com for more information    
    • Paradisus is actually notorious for doing this and we have to fight with them all the time to get the rates lowered. Are you using a TA to assist you?
    • Moon palace cancun offers Sikh priest. Janina Mendoza in weddings was very nice and able to help me.. suggest to contact her.
    • First of all congrats!!! Costa Rica is a magical place for a wedding  Are you working with a travel agency for your rooms? If not, I would highly encourage you to do so because an agent can often help you get in contact with the wedding department to get that conversation/communication going. I would suggest working with Wright Travel Agency, the official agency of this forum. These agents are specialist in destination weddings and have access to great promotions and group perks in addition to being able to secure the best rates for your group. Best of all the agency does not charge any fees to use their service, but it will take a load off your plate not having to worry about arrangements for travel for you and your guests. Shoot an email over to info@wrighttravelagency.com and one of the team members will get back to you and get the ball rolling for your group and the wedding department! Best wishes!!!
  • Topics

×