Jump to content
Sam1214

I Think We Finally Picked A Resort For Our Wedding ! The Moon Palace !

Recommended Posts

Is there any moon palace brides that would like to share there experience our wedding guest list is very diverse and we wanted a big resort with lots to do ! :)

  • Like 2

Share this post


Link to post
Share on other sites

Hi @@Sam1214 I'm a Moon Palace Bride! I've never actually been there but the size of the resort and the number and variety of activities offered is what sold us on booking there. I'd be happy to share my experiences with you, though at this point it would be more regarding the planning aspect. Our wedding is on January 23, 2016 so I can share a more detailed review after.

 

@ is also a fellow Palace bride (Beach Palace) but has been to Moon and has been such a great help with my wedding planning

  • Like 2

Share this post


Link to post
Share on other sites

@@Sam1214 yes, we went through a travel agent. Actually our TA is a destination wedding specialist and helped us get quotes from all the airlines (Sunwing, Transat, Westjet and Air Canada), and she also liaised with Palace to secure our wedding contract. She's been wonderful with answering our guest's questions and has been sending out reminders for final payments. She made everything so seamless! I highly recommend going through a TA (I think almost every bride here shares that sentiment).

  • Like 3

Share this post


Link to post
Share on other sites

Hi @Sam1214 

 

We are Palace Resort specialists. I won the top producing travel agent award at their annual conference about a month ago.

 

I would love to answer any of your questions. We are at Moon Palace a lot and have a VIP account with them so our weddings get great service.

  • Like 1

Share this post


Link to post
Share on other sites

Welcome to our forum community Sam1214, and Congrats on your upcoming Moon Palace wedding - yeh!!! As you've already seen, there are lots of great resouces here to help with your planning questions - so well done on getting off to a great start :)

 

To show you what a gorgeous venue you've picked, here are some magical wedding moments that matter we captured there at recent weddings .....enjoy!

 

Taken from our Moon Palace Wedding Album 1:

1658697_10153122557419487_43679179570372

 

11039138_10153122557789487_5349630109600

 

10864005_10153122561094487_4283491233577

 

Moon Palace Wedding Album 2:

1403616_10151930921779487_172521250_o.jp

 

1400230_10151930922729487_1247231428_o.j

 

1421132_10151930924629487_63256858_o.jpg

 

Moon Palace Wedding Album 3:

69212_10150887510649487_2032978566_n.jpg

543589_10150887510999487_636736340_n.jpg

523022_10150887513324487_41178061_n.jpg?

545763_10150887517979487_951272050_n.jpg

 

Wishing you happy research, and all the best with your plans - cheers!!! team MTM :)

Edited by Moments That Matter
  • Like 1

Share this post


Link to post
Share on other sites

Congrats on becoming our next Moon Palace bride sister!  I was just married there this past June.   I've been there once before with wedding.  Its a beautiful resort and it is massive.  It's really like 3 resorts in one, but pretty easy to get around. 

As planning goes you will see sometimes it does take the planners a while to get back, but they will eventually get back with you.

we had 34 guests.  All our guests stayed in Nizuc side.  We did the complementary package. 4pm ceremony at Tucan Gazebo, 5:30 pm cocktail hour at Tucan Garden and 6:30pm reception at Tucan Terrace.  Add-ons: horse & carriage, 1 extra hour to the reception and ipod system with 2 speakers and 1 extra tier to the cake.   We didn't add any extra lighting and there was enough light on our terrace. Yes we wanted to get lights around the palms and overhead but figured we be fine without it.

 

1)   One tip when you go and have your first meeting with your on-site is to make sure you have your vision on paper or pictures.  Especially if you are bringing your own décor.  If you only tell them, they can't read your mind and cannot see your vision.

I made and brought all my own décor.  I made on word a sample of exactly how I wanted all the guest tables, sweet heart, cake, guestbook tables set up.  Then I labeled all the items as well which doing this made it a lot easier for my coordinator to figure out how to set it up.

 

2)Don't stress...  everything came out perfect, couldn't be happier.  The only hiccup we had was we decided to use the ipod method for our cocktail hour/reception.  The only issue with that is the tech that is there for setting up speakers/sound does not work the music for you.  You would need to designate one of your own guests to do it.  Our guest was too busy having fun and messed it up twice.  It was no big deal though.

 

3) Look into what night your wedding is on.  If the Nior night club is open that night suggest to keep your party going and head there after the reception.  That is exactly what we did.  My hubby actually paid for the VIP upper area of the club where you have to order bottle service.  We had that entire upper floor to ourselves and 34 guests.  I think he paid $800 for it.   Otherwise if you wanted to just do the bottom floor of the club its free!   When we were there it was open Tues, Thurs, Fri and Sat I believe.

 

4)  Advise your guests of the resort credit program and send them the information about it and how to book their spa/ golf/ tours prior.   If you don't book prior to you arriving it could all be booked up.   All my bridesmaids and myself used our credits for hair/makeup on the wedding day.  We also, used them to swim with the dolphins excursion off site.

 

5).  Book the horse and carriage ride for your entrance!!!    Everyone was so surprised and loved it. It even made my groom cry when we rode by.

 

6)  Don't worry about the seaweed.  Yes unfortunately there is a lot of seaweed this past summer there, not sure if there still is.  When we went 2014 it didn't have any or much at all.  It has not always been an issue, but all of that area of Mexico is getting hit with it.  Its not the resorts fault, big seagarsum issue since last few big hurricanes that hit there. The Mexican government is trying to help all the resorts clean it up.   Moon does its best to clean it up, they usually do it 3-4 times a day.  For best spots on beach with less seaweed for pictures is closer to the grand side.  We actually did our first looks by the pier (between Sunrise/Nizuc) and there was lots.  My photographers had us stand on the sea wall and it helped hide it in pictures.   Really there is so much to do and the pools are awesome.  Plus you can always take a cab for about $30 to Sun or Beach Palace to use for the day.  The current at those comes in differently so they don't get as much seaweed/ any and its that pretty blue green water.

 

7) Another tip, make sure your guests either have facebook messenger or viber.  Advise them in advance that since the Wi-Fi is free to turn off all their data on their phones and to use those apps to communicate with each other. I had 34 guests and that made it so much easier for us to all get together.  Also, try to pick one pool area and stick with that so if your guests go off on their own they know where you may be later on hanging out.

 

8)  must do restaurant Arrecifes its the Brazilian restaurant.  We had all our guests meet there after our rehearsal.  If you do eat there make sure to get the Mayan Coffee after dinner!!!  the waiters will come up with different alcohols, coffee, ice cream, etc  light the alcohol and do this neat presentation to make the coffee drink.   After our guests seen my groom and mine made - everyone all 34 wanted one!!  so yummy..

 

9) right after you check in make sure to find out where the honey-moon desk is and register there.  They ask for your room number and give you t-shirts.  They also will ask you when you want to set up your private dinner.  I believe they only do those Tuesdays and Thursdays.  We weren't able to do ours because our wedding was on Tuesday and Thursday we had our TTD session so we missed out on it.   We did get honeymoon cake and extra bottle champagne surprised in our room and the honeymoon breakfast you actually pick out your menu choice before you arrive. Your coordinator will send you the info and you will send her your choices.  

 

10)  Keep all your emails from your different coordinators.  Understand the packages and rules may change after you sign your contract.  If so, and what is part of your contract is better make sure you  keep it all in writing just in case they try to change the price or something.   If you have it in your contract they will grandfather it in and honor it.

Also, understand that what some of us prior brides had in our packages is different than what is offered now.  so if you hear about someone having something included or price is different ask when they got married and understand rules/regulations change each year.

 

If you want ideas or see pictures I have a bunch in my gallery.  Just click on my profile pic to go to my page.  I just recently got my professional pictures back and my TTD session back so I'll be posting those soon as well.   Happy planning!!!

Edited by misbosox
  • Like 2

Share this post


Link to post
Share on other sites

Hi Sam

 

I'm getting married at Moon Palace in June. Welcome!!!

 

I am actually working with a TA through Wright Travel Agency, I'm working with Teresa. She's pretty awesome and this forum is awesome as well. My wedding fir the most part is all planned out. Please let me know if you have any questions I'd be happy to help

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • So, this will be another one of those venting it all out topic but it won't be the last one (Well last one done by me)😂.   I got engaged back in the August bank holiday last year when covid restrictions were lifted. I knew this problem would occur so I wanted to get things rolling with my group of friends asap. I have 2 sets of friends that I plan on inviting to my DW (Next year). The first group are from the UK and the other group is from the other side of the world. Before I get started, we are planning our DW as normal with the hope that covid will be as less impact as possible. Me and my SO planned our guestlist and we would predict that there will be problems with both sides of invites. We both predicted that the UK groups would pose possible problems due to costs etc. Our other groups (Other side of the world) most of them will come barring any restrictions but all of them pretty much confirmed it. Now, this is where it gets interesting. My UK group (JAWSNA they're the initials of people within this group) posed the problem straight away when I announced that me and SO will have a DW (Even though A, A and W knew of this before I got engaged!). This group revolves around the first A and W.  A - I have known A since I first started university and it happens that A lives in the same city as me. Common sense will dictate that A will be the bestman of the wedding. Before I get started if it weren't for A then I would not have met everyone from the UK lot.Everyone knew including the test of the groomsmen knew I would ask A to be the best man. In total 3 groomsmen and a best man. I asked W to be one of the groomsmen and he gladly accepted it. The other 2 spaces were filled up by 2 people from the other side of the world group which means all I had to do is ask A to be the best man.  So forward 2 weeks after I got engaged I asked him. At first he paused for a few seconds then A went onto say "I feel the other 2 (Referring the 2 people that I asked to be part of the groomsmen from the other side of the world group) are better placed to be your best man because I feel suitable". When I heard that my heart literally stopped. He then went onto say "If the other 2 are still not up for it according to you then I will be your best man". That was the first warning sign. I didn't say much to A the following few days but I was adamant that A will be my best man. Ovdr the next month or so I kept at it to the point when he said "Sorry I do not want to be your best man so you can now do that 'group' you kept on saying" (Referring to my earlier point where I knew this will be a problem.  Things calmed down and he said that "We will have a heart to heart talk about your situation and will talk about the best man position" right until this day I have been waiting to see him in person. I know there wete 2 lockdowns but at the same time before the lockdowns occured couldn't A find the time even for an hour to talk about this? He said he wanted to do this face to face which is why he does not want to have this conversation over the phone but it's very hard considering we're still coming out of lockdown and easing of restrictions. This is where things take for the worse. From last February I kept in contact with A with everything and I let it slip that out DE will be next year. He went into a rant where he was "shocked" to find out that the DW was happening next year and warned me if I do not have a clear concise figure then people from the UK will not out effort into the DW. This is where I started a group from my side of the guest lists with the UK group and the Other side of the world group and effectively telling both sides of the group that DW will happen next year at this location (I do not want to disclose the location so I can remain as anonymous as possible). The other side of the group all confirmed they are going and this is where the UK group start to say their views. S and W sugfested that I was "loaded with money" whereas A start to say that I needed really clear figures otherwise people will not turn up. Ever since A messages that text the group has been stone called silent. A is literally impossible to get a hold off. I live really close to him yet he always has excuses to why he is not free. These ranges from "I have been getting a property", "Lifes busy man" or "Work gets in the way". Because of these lists of excuses I started to question whether I want him to be the groomsmen or not. He keeps on making excuses and I even tried to lie to him I was down the road from him to which he said "I have to get this furniture in place, watch the football then I need to get to bed by 9:30 pm)." I will invite him to the wedding but at the same time serious doubts are there whether I should or not and regarding the groomsmen? I don't even know because of all these doubts. To make things worse, A's girlfriend is a makeup artist and for obvious reasons A will have her as a plus one if he was a groomsmen. My SO reached out to her asking for a price to be my SO's MUA. A's girlfriend tried to make my SO to pay for her travel and flight costs along with her rates as the make up artists for the day. When this failed, A's girlfriend then mentioned that she looked at the costs and flight and it would be very costly for her. Then she made the point that she does not want to travel currently due to covid and wouldn't know if it's safe or not so my SO should reach out to her later down the year to seek clarity. Needless to say this is the works of A because this is something he would do so A must have taught his girlfriend to try and get a holiday out of my SO. A keeps on saying that I am.mkte financially stable than a lot of people throughout. This may be true but at the same time I have had to save and budget out money throughout my life so I do not see a major problem although I do understand where A is coming from. That's it for now for A. We move onto W who has been unsupportive but not to A's scale. W - as I have mentioned he is the other person I asked to be the groomsmen. Unlike A, W accepted straight away. I told him that the wedding would be abroad back in September and he was excited about this. Fast forward late February where I made the group telling people that it will be a DW, I felt something was wrong with him. I called him up a week later to which he said "I'm not going to lie, it seems pretty expensive. I have been saving up for a holiday since 2019 with a couple of the lads in the UK group. The destination we are going? It is a lot more less expensive than your DW. We wil be going to this destination for 2 weeks whereas for your DW it is for a week. Not to mention the costs. Before I step foot at the location of your DW I would need to spend hundreds of pounds before stepping into it. Not to mention the petrol costs and the car parking costs. I also have a plus one, that will be double. I can get off work for a week and wouldn't need to spend that much money on flights to your DW. If we did something in the UK you would receive a larger wedding gift and I still wouldn't be anywhere near your figure. What happens if S said "We not going to your DW but we will celebrate your wedding before you set off?" That would mean everyone from the UK group will stay here to celebrate with you but not come to your wedding." At first I didn't think much of W's comments. But the longer it went his comments infuriated me. I have been transparent from the first day I understand that costs for my DW will be a problem for some but it feels like I am forcing them to my DW at this point. S - probably the most sensible one out of everyone. He said he will try his best with his wife to save as much money as possible. It will be a test because he has a lot of things to pay for (But don't we all?). He is one of the ones who had supported me more than the others. He did mention that if the UK lot cannot make it they will do something to make it up to me. Nice gesture because A and W never thought of this. N - he is a nice guy because he is someone who I can talk. However I felt that he will be the first ones to drop out for my DW because he is less financially stable compared to the others. J - quiet throughout. Hasn't said a word to me. Thinking the same as everyone else and moaning about my DW. A2 - Ah, the second A. A2 has been one of the most supportive person throughout. I understand that he will probably drop out because he is the only person working from his family and money is hard to come by. He can even see that A has been very unsupportive. If he drops out I will not have a problem with him. He would have like to come but at the same time I know it will be very difficult for him because A2 and his wife wilk struggle to save up. I have already prepared my Plan B. Unfortunately I would like to not to use plan B but hearing from the consistent moaning of A and W's comments made me do this. I am planning for the worse and everyone from the UK group will drop out which is why I am ready to execute plan B. Forgot to mention. My SO's UK lot? We both feared it would have ended up the same situation as my side but to our pleasant surprise all of them confirmed they were coming! We were shocked to find out they are already booking that week off to celebrate our wedding! To make things worse, my SO's UK group's salary are a lot lower than my UK group yet her UK group can make it? Time to evaluate the friendship of my UK group!!!   /Rant over
    • Hello Guys, Can you please suggest me the best destination wedding places on globally, that must be with greenery and price must be cost-effective. i have searched on google too, its showing a-lot of places. But this is the platform where i can found real-time experience people.   
    • Greetings. I'm really confused because my younger sister's marriage is fixed. Now the date is fixed for April 15th. We are planning to conduct a function only with minimal members. I neec to find out a best wedding venue or organizer. I need your advice which will be really helpful. Thank you
    • I’m sorry but I just noticed this original post was from a few years ago. 
    • Hi girl, I was in the the exact same situation as you. I’ was a second timer too,  at the time my daughter was 16 when we had our DW. He also had a daughter from a previous marriage who was 28 at the time with a 3 year old son who we’re residing with us. His daughter was in no financial shape whatsoever to pay her way to Fiji. My husband said it meant so much to him for her to be there. We argued for months about us funding her way to go with us. I felt like the evil step mother too but put my foot down. It almost got to the point that we were just not going to go but finally my fi gave in and said we would  not pay for her. Talk about stress! We went with my daughter and a few friends and got married. I could see the sadness in my husbands eyes during the ceremony.It all hit me right there. He wanted his daughter there so bad that it crushed him. In fact none of his family were there and the friends I mentioned were all my friends. I thought to myself, why did I do this to this wonderful man who is so good to me and my daughter. He rarely asked for things for himself. I felt awful. He did his best to hide it from me. It’s the biggest regret of my life girl. He never got over that his daughter was not there and it destroyed me. I wish I could go back in time and do it all over again. I allowed $3,500 that we easily could afford, ruin what I wanted to be the happiest day of his life. If you can afford it pay for it, do it. It’s not worth the pain.It was  not worth doing that to him just to prove a point. This was 17 years ago and it bothered him for the rest of his life. He passed away last October and I still cannot forgive myself. That’s my two cents - Shel  
  • Topics

×
×
  • Create New...