So I believe I found the travel agent that we want to work with on all of the travel arrangements for our guests and ourselves. We are having a meeting with her on Saturday. What should be some questions we ask her? TYIA
Posted 27 October 2015 - 05:14 PM
Congrats and welcome to the site! Getting a TA is definitely something that is recommended, if only for your own sanity in the planning process. Your TA will become your new bff as you go through your planning journey. Try to see if there are people willing to provide a reference or references. Can the TA provide any? As about response time for questions - how long do they usually take to reply? Have they handled a lot of weddings? What is their experience level with large groups?
You don't say if you're in the US or canada - the questions might vary a little depending on where you are. Is there a fee they charge for their services? If you're in the US will they be helping guests find separate flights? Are they a top award agency with any of the resort chains? Are they certified for any of the resort chains - the owners of this site are Karisma certified agents and are top award winners.
I'm sure some of the other ladies will chime in with other questions they asked as well. Good luck!
I said "yes" again to the love of my life at Grand Coral Beach Club, Playa del Carmen, Mexico on our 4th anniversary - October 20, 2015
Posted 28 October 2015 - 03:35 AM
Congrats.. I can say you need to make sure first that know as much info about your resort you are wanting to have your wedding at and the destation as well. And is willing to answer all your questions. If you need to see about group booking sometimes you get great deals that way. And will they also help your guest wtih there travel needs. If some of your guest have not traveled that much they will need to know all the rules of the airline and what all they get at the resort. So having a travel agent that will take there time to answer questions is the best. I hope this helps some.
Posted 28 October 2015 - 09:38 AM
Welcome to the forum, mzcanizales, and Congrats on your dw!!! You're sure to find lots of great info here - to help with your planning questions and get you going in the right direction
It'd be great to hear more about where you're from, where you're getting married, etc
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Taken from our Timeline Photos Album:
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Posted 29 October 2015 - 02:51 PM
Hi @mzcanizales ,
When I met with my travel agent I had a list of resorts that I was looking into so I asked about her experience with those resorts what she knows about them and what the previous brides and their guests thought about them. She was able to show me pictures of weddings at the resorts and pictures from her recent visits at the resorts. I also asked her about wedding party size, what was the largest party she had to book for and what the entire process was like. I also asked about the benefits of using an agent. My agent impressed me during the initial meeting and she has been very good at responding to e-mails quickly. I felt much better after meeting with her and she is currently planning a trip for me and my fiance to visit 3 resorts in January. Good luck with your meeting!
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Posted 04 November 2015 - 10:52 AM
Thanks! The agent we met with really impressed me. The information she gave at times, though sounded too good to be true. For instance, she said if we were having difficulty getting our guests to get their down payments in, she would offer an incentive i.e. if you are to get your deposit in by this date your name will be added to a drawing for $250. She said that money would come out of her pocket. Plus she owns this business by herself and works out of her home. In the contract she provided, she requested our credit card info to make the payment to book her. My fiance is a little leary just because she does work out of her home and all of our correspondence would be thru email and the phone. I did meet her at a bridal show, so that does ease my fears a little. Is all this normal tactics? I've tried to find reviews about her other than the ones on her website, but cant find anything. She is listed on the BBB, but with no reviews. I really liked her but my fiance is a little sketchy and I totally understand why. Please help !
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