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Jes0912 Moon Palace Planning Thread

2017 Brides Cancun Riviera Maya Moon Palace

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#51 deecol

deecol
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  • Wedding Date:April 30, 2016
  • Wedding Location:Grand Bahia Principe Coba, Riviera Maya, Mexico
  • LocationToronto, Canada

Posted 13 November 2015 - 06:21 AM

@calgarybride2015 Okay thanks, I'll mention the to my TA, I think she hates me with all the questions I've asked her but whatever.

 

We have over 40 poeple booked but 24 of them are flying from the UK so obviously they don't count towards our package!  Would have been nice!

 

My dad got a connector from Ottawa to Toronto for $100 and my sister's friend got hers from Fort Mac, Alberta to Toronto for $290.


Edited by deecol, 13 November 2015 - 06:25 AM.


 event.png
 

 

My Planning Thread:

http://www.bestdesti...6/#entry1904529


#52 calgarybride2015

calgarybride2015
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  • Wedding Date:January 21, 2015
  • Wedding Location:Grand Sirenis Riviera Maya
  • LocationCalgary, AB

Posted 13 November 2015 - 06:45 AM

@calgarybride2015 Okay thanks, I'll mention the to my TA, I think she hates me with all the questions I've asked her but whatever.

We have over 40 poeple booked but 24 of them are flying from the UK so obviously they don't count towards our package! Would have been nice!

My dad got a connector from Ottawa to Toronto for $100 and my sister's friend got hers from Fort Mac, Alberta to Toronto for $290.


That's awesome. Ours were cheap too!! Don't feel bad that's her freaking job and she's making money off you! That's my opinion anyways! And referrals and word of moutj mean a lot


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-Kim

Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

 

Planning Thread - http://www.bestdesti...s-riviera-maya/

 

Wedding Pictures http://www.bestdesti...ra-maya/page-36

 

Wedding Review http://www.bestdesti...31#entry1885600

 

 


#53 vancouverpetunia

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  • Wedding Date:April 7, 2016
  • Wedding Location:Now Sapphire, Riviera Maya, Mexico
  • LocationVancouver, Canada

Posted 13 November 2015 - 10:23 AM

@jes0912 - Yeah, I understand the single occupancy and even the triple (that third person could get a separate room and the resort could then charge more, I think). But the thing with kids is just dumb. At least I'm pretty sure that is the deal. Now that I'm trying to find it, I don't see it in an email from my TA, as I think we discussed on the phone. So maybe I'm wrong. Hopefully!


- Erin

 

My planning thread: http://www.bestdesti...2016/?p=1893268

 

My Now Sapphire review: http://www.bestdesti...riviera-cancun/


#54 deecol

deecol
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  • Wedding Date:April 30, 2016
  • Wedding Location:Grand Bahia Principe Coba, Riviera Maya, Mexico
  • LocationToronto, Canada

Posted 13 November 2015 - 10:43 AM

@jes0912 @vancouverpetunia We have 2 triple occupancy rooms and 1 single and they were counted as 7 seats.  Our TA said Air Canada was making an exception, it didn't reall affect our number or comps but they defintely can make the exception if they want to.



 event.png
 

 

My Planning Thread:

http://www.bestdesti...6/#entry1904529


#55 jes0912

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    Posted 13 November 2015 - 10:44 AM

    Hey ladies, thanks for all the help with this...i just want to make sure we're really reaping the full benefits of booking with ACV. It's helpful to see what other suppliers and even ACV has offered to others because i can then compare with what we're getting on our end, but I'm a little stunned because I'm surprised our WP hasn't already offered these perks to us since ACV is our travel supplier.  

     

    Our WP said that the upgrade isn't available on our flight to Cancun...I'm going to ask for clarification as to why, but she did mention previously that our room upgrade would be based on availability and sorted when we get to the hotel-- i just hate having things 'up in the air' and not confirmed on paper lol.

     
    I'm emailing her now, so I hope we find out soon!


    Jess

     

    My Planning Thread: http://www.bestdesti...lanning-thread/


    #56 calgarybride2015

    calgarybride2015
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    • Wedding Date:January 21, 2015
    • Wedding Location:Grand Sirenis Riviera Maya
    • LocationCalgary, AB

    Posted 13 November 2015 - 10:51 AM

    I didn't get a room upgrade thru ACV!

    But our triple and single rooms were calculated per person for numbers towards our every 17 free. So one triple and one single gave us 4 towards the 17.


    Sent from my iPhone using Tapatalk

    -Kim

    Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

     

    Planning Thread - http://www.bestdesti...s-riviera-maya/

     

    Wedding Pictures http://www.bestdesti...ra-maya/page-36

     

    Wedding Review http://www.bestdesti...31#entry1885600

     

     


    #57 pjay

    pjay
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    • Wedding Date:December 15, 2015
    • Wedding Location:Beach Palace
    • LocationToronto

    Posted 13 November 2015 - 11:11 AM

    My room upgrade is the same. At the end of the day everything will always be booked based upon availability. If the resort can't sell out of their higher category rooms for your week, they can offer you an upgrade, otherwise you stay with a lead in category room. That seems to be the risk you take if you book a lead in category. I know that Lily (tyygrrlily) booked a higher category room and kicked herself after because they upgraded her once she got there.

    I'm trying not to expect an upgrade since we're going in pretty high season and there's another wedding the same week as mine.


     

    My planning thread :
    http://www.bestdesti...e/#entry1885631

     



     


    #58 jes0912

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      Posted 13 November 2015 - 01:24 PM

      @perianjay GREAT TIP! i'll keep that in mind and just hope for the best. 


      Jess

       

      My Planning Thread: http://www.bestdesti...lanning-thread/


      #59 jes0912

      jes0912
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        Posted 14 November 2015 - 05:19 PM

        Hi ladies, as i mentioned earlier... i emailed my WP because I just wanted to make sure that we were securing the best rates and promotions not only for us but for our guests as well. I was also starting to get a little concerned because a couple of our guests told us that they wouldn't be booking with us.

         

        This posed a bit of a problem for us because:

        1. We need to meet the minimum 10 room minimum before Nov 30th

        2. We want to meet the 75 room night minimum so that we can earn free unlimited private functions with MP (anything below that will give us either 1 two hour private reception or a 1 hour cocktail reception.

        3. Any guests attending the free unlimited private functions who are not booked with the group will incur extra charges per person

        4. We want to benefit from the 12th room free promotion (24 guests based on double occupancy)

         

         

        I reached out to get a little reassurance from our WP because I was worried that some of our guests might find lower rates elsewhere with other suppliers...here's what she said:

         

        When you receive a group quote it is an averaged price.  This is to ensure all guests are offered the same price--- rather than the first 5 rooms booked be a lower price, and then the other guests get stuck paying a much higher price.  This is what would happen for example, if you were to ask all of your guests to book separately on expedia or any other travel site or individual travel agents.  The rates and availability wouldn't be held, and once the dates for the flights and resorts were booked by your first few guests, the prices would rise further and further for the rest of your guests.  On top of this you would not qualify for group promotions, and you would have to keep track of all details for each guests booking in order to plan your wedding.  

         
        This being said-- a few guests may end up finding slightly lower rates if they were to book outside of the group.  Usually, however, this is not the case and our rates are still much better than what they can find separately, especially with a resort like Moon Palace that fills up quickly because of their great wedding and group promotions.  

         

        I think it made me feel a little better-- and I think there's always going to be a couple people who find one off deals here and there, any other ladies with this sort of experience?

         

        I'm going to really start laying out the details for decor soon, people have mentioned Latin Asia and Gamma. I'm considered bringing a lot of decor down myself as well if it's cheaper but i think i'm going to contact both the vendors and compare all the rates they quote. Does anyone have a catalogue or quotes that I can take a peek at? A couple things I'm looking for:

         

        beach ceremony:

        - ceremony labor/arch

        - flowers for the arch

        - fabrics for the arch

        - lanterns for the aisle

         

        reception:

        - bistro lighting (string lights)

        - rectangular tables (not sure if MP has these already or if they only have round ones?)

        - same lanterns for the aisle can be moved to tables as centre pieces

        - table runners 

         

        Please email me if you do  :) jessica.so@icloud.com

         

        Thanks ladies!


        Jess

         

        My Planning Thread: http://www.bestdesti...lanning-thread/


        #60 calgarybride2015

        calgarybride2015
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        • Wedding Date:January 21, 2015
        • Wedding Location:Grand Sirenis Riviera Maya
        • LocationCalgary, AB

        Posted 14 November 2015 - 06:52 PM

        Good luck!
        I know for us people tried to 'shop around' but our ACV price was always lower than anything listed online so that enticed and in the end, made almost everyone book with us. The two that didn't both booked late and paid over $500 more per person and were lucky to even get a room.
        Have you been on expedia or sell off lately to compare prices right now to your group rate?
        It's going to happen unfortunately. All you can is do is gently remind them of the benefits for them to book as a group (it's kinda tough to say why you want them too hehe).

        Reasons for them - handled by a TA, travels with you guys as a group, gaurenteed a room as Moon Palace books up quick, etc. Ohhhh and if they book at another resort - the fees to come to your wedding. :)

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        Edited by calgarybride2015, 14 November 2015 - 06:54 PM.

        -Kim

        Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

         

        Planning Thread - http://www.bestdesti...s-riviera-maya/

         

        Wedding Pictures http://www.bestdesti...ra-maya/page-36

         

        Wedding Review http://www.bestdesti...31#entry1885600

         

         






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