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When Should I Contact The Resort Re Planning?


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#1 RivieraBride15

RivieraBride15
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  • Wedding Date:October 27, 2015
  • Wedding Location:Riviera Maya, Mexico
  • LocationScranton, PA

Posted 20 August 2015 - 05:01 AM

Our wedding is October 27th, 10 weeks from this past Tuesday.  The resort said they would be in contact with me to go over my details, but I haven't heard from them yet.  I have been compiling a list of questions over the past few months...and once in a while have contacted them before purchasing something to make sure it can be used.  They have always responded to my messages in a reasonable amount of time.  Just not sure if they should have contacted me already or not....trying not to panic lol

 

Should I contact them, or wait a week and see if they contact me after the 27th of this month?



#2 snswedding2016

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  • Wedding Date:January 9, 2016
  • Wedding Location:Azul Fives
  • LocationToronto, Canada

Posted 20 August 2015 - 08:11 AM

@RivieraBride15 What resort are you booked at? Did they give a specific time frame in which they would contact you to go through your details? 

 

It's hard to say without knowing the resort as each one operates differently. I started booking my details immediately after I put down my deposit but I know many resorts that don't go through the details until 1 or 2 months before your wedding. 

 

Do you have a phone number to call? I always find when I'm having a hard time getting an email response from the resort, calling them usually works. I'm sure it will all work out! I hope you hear from them soon!


My planning thread - http://www.bestdesti...016-azul-fives/

 

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#3 Shira2015

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    Posted 20 August 2015 - 08:20 AM

    snswedding2016 is right, it depends on the resort...

     

    What resort are you getting married at? That is the biggest factor....



    #4 RivieraBride15

    RivieraBride15
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    • Wedding Date:October 27, 2015
    • Wedding Location:Riviera Maya, Mexico
    • LocationScranton, PA

    Posted 20 August 2015 - 08:38 AM

    We are getting married at the Catalonia Riviera Maya.  They said they start with the details 2-3 months before the wedding and in one of our last correspondence, they said everything has to be finalized by the end of September.  Maybe I will give them another week or two and see what happens?  I know they have lots of brides, so I dont want to be a pain :)



    #5 acw271011

    acw271011
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    • Wedding Date:October 20, 2011
    • Wedding Location:We tied the knot in Runaway Bay, Jamaica and renewed our vows in Mexico on our 4th Anniversary
    • LocationToronto Area

    Posted 21 August 2015 - 06:21 AM

    @RivieraBride15  If you're at all concerned, contact them. If it's going to put your mind at ease, send a quick email and ask them. Mention that you're only 10 weeks out now and if everything is to be finalized by the end of September, when will you hear from the coordinator to get it all done. Yes - it varies with every resort and you're right, they do have lots of brides. But it's also your wedding and if all you're asking is when you'll hear from someone, you're entitled to ask!! You aren't being a pain! I would absolutely send a quick note and see what they say!

     

    Good luck!


    I said "yes" again to the love of my life at Grand Coral Beach Club, Playa del Carmen, Mexico on our 4th anniversary - October 20, 2015

     

     

    http://www.bestdestinationwedding.com/topic/78874-acw271011-so-this-is-not-a-planning-thread-but/

     

     

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    #6 beckys98

    beckys98
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    • Wedding Date:June 11, 2015
    • Wedding Location:Iberostar Rose Hall Suites Montego Bay

    Posted 21 August 2015 - 10:49 AM

    My sister got married there! It was about 6-8 weeks before when she starting working with them on details. 

     

    I don't think there is any harm in reaching out though. If they have a final details sheet that they'll want you to complete, you could just ask for a copy of it so you can be prepared with all your choices and questions. My resort sent me my final details sheet like 3 months in advance. I sent it back 2 months in advance but they did absolutely nothing with it until a couple weeks before anyway.

     

    My sister loved the wedding coordinators and her wedding was beautiful so try not to worry!

     

    We are getting married at the Catalonia Riviera Maya.  They said they start with the details 2-3 months before the wedding and in one of our last correspondence, they said everything has to be finalized by the end of September.  Maybe I will give them another week or two and see what happens?  I know they have lots of brides, so I dont want to be a pain :)



    #7 RivieraBride15

    RivieraBride15
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    • Wedding Date:October 27, 2015
    • Wedding Location:Riviera Maya, Mexico
    • LocationScranton, PA

    Posted 24 August 2015 - 02:52 AM

    @beckys98 - that's so great to hear!!! Thank you!!!



    #8 RivieraBride15

    RivieraBride15
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    • Wedding Date:October 27, 2015
    • Wedding Location:Riviera Maya, Mexico
    • LocationScranton, PA

    Posted 24 August 2015 - 07:01 AM

    After all that worry, the hotel just emailed me :)  Let the real planning begin!!!






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