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Barceló Maya Colonial Resort, Riviera Maya, Mexico.

Cancun Riviera Maya 2015 Brides Beach Weddings

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#1 ASwedding

ASwedding
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  • Wedding Date:November 11, 2015
  • Wedding Location:Mexico

Posted 22 December 2014 - 05:47 PM

Hi everyone,

 

My fiancé and I are new to this site. By joining this site we hope that we can find some helpful brides or couples that will make our wedding easier to plan.

 

Currently my fiancé and I are having major issues with our wedding coordinator Aurea. If you have worked with her before please let us know.

 

We are trying to email her with very basic English but it seems like every question we have has been left unanswered or misunderstood.

 

I am so stressed out, I am not sure what we are suppose to do. Our wedding is in Nov 2015. We still have a lot of time but we are already planning our wedding step by step and we are already stuck on the 2nd step because of major miscommunication and misunderstanding with our coordinator.

 

We would love to hear some positive feedbacks, advices or suggestions from you . How was your wedding at Colonial? How are you planning your wedding at Colonial?

 

Thank you guys so much

 

Ana xo



#2 starbx123

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    Posted 22 December 2014 - 08:01 PM

    Our coordinator is Aurea. I agree that there is a slight language barrier but overall we haven't had any major issues and we've finished all our steps. What kind of issues are you having?

    #3 ASwedding

    ASwedding
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    • Wedding Date:November 11, 2015
    • Wedding Location:Mexico

    Posted 23 December 2014 - 07:33 AM

    Our coordinator is Aurea. I agree that there is a slight language barrier but overall we haven't had any major issues and we've finished all our steps. What kind of issues are you having?



    I am so happy you replied :)

    My fiance and I need help with the menu... Were you able to figure it out?
    No point forms no periods. you don't know where the dishes end or start.

    We just tried to ask her that question and she gave us no answer. Also we asked her if we are able to change anything later on from the steps and she also didn't clarity it with us.

    #4 Moments That Matter

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      Posted 23 December 2014 - 09:59 AM

      Welcome to our forum community Ana, and Congrats on your Barcelo Colonial wedding next Nov!!!

       

       

      You've come to a great place for ideas, advice and support from everyone here, so well done on a good start :)

       

      You'll see other brides who've started off where you are, and found out it all turned out great and worked out very well, so they wish they hadn't stressed over it like they did, and advise other brides to feel confident it will all work out... nice to hear :)

       

      The Barcelo Colonial is an awesome choice of wedding venues - as you can see from these magical wedding "moments that matter" Linc captured there, with more at the album link here: Barcelo Colonial Wedding Album

       

      392205_10150420303654487_199310352_n.jpg

       

      Wishing you all the best with your research and planning!!! Also, Merry Christmas + Happy New Year - Cheers!!! team MTM :)


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      Email: contact@momentsthatmatterphotography.com

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      #5 starbx123

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        Posted 23 December 2014 - 02:11 PM

        I am so happy you replied :)

        My fiance and I need help with the menu... Were you able to figure it out?
        No point forms no periods. you don't know where the dishes end or start.

        We just tried to ask her that question and she gave us no answer. Also we asked her if we are able to change anything later on from the steps and she also didn't clarity it with us.

        You can pretty much change anything later on if you need to, as long as it's not the day before your wedding!

         

        The menu did make me laugh - particularly the option for "sweat crème brulee...".

         

        Anyways, I thought the menu was pretty easy to figure out.  Each menu item is on its own line, except for the crème brulee, fish medallions, beef tips and lamb chops which are two lines.



        #6 ASwedding

        ASwedding
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        • Wedding Date:November 11, 2015
        • Wedding Location:Mexico

        Posted 12 January 2015 - 04:21 PM

        You can pretty much change anything later on if you need to, as long as it's not the day before your wedding!

         

        The menu did make me laugh - particularly the option for "sweat crème brulee...".

         

        Anyways, I thought the menu was pretty easy to figure out.  Each menu item is on its own line, except for the crème brulee, fish medallions, beef tips and lamb chops which are two lines.

        so we finally figured it out

         

        we are getting the surf & turf option for our recpetion

        what did you decide? 


        when is everyone else getting married in Colonial or any of the Barcelos in Riviera Maya?



        #7 IvanLuckiePhotography

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          Posted 12 January 2015 - 09:00 PM

          @ASwedding I know they are  very busy, once I saw 15 weddings in one day, obviously busy season, but It is coming April and May, I am not sure exactly if this is part of the problem but did you tried to do a conference call to talk about the subject? It may be better than waiting a long time and not get the right answer or having more questions than before.

           

          Cheers!

          Ivan 



          #8 starbx123

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            Posted 14 January 2015 - 06:28 PM

            so we finally figured it out
             
            we are getting the surf & turf option for our recpetion
            what did you decide? when is everyone else getting married in Colonial or any of the Barcelos in Riviera Maya?


            We decided on the surf and turf as well. You should check out the main Barcelo thread. There's lots of good advice on there!





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