Yup and she is awesome.
@kmk2016 Are you using LaurieLee? I'm really disappointed because everyone talks about how great she is. I might try shooting her an email from another account, hopefully it's just a spam filter issue?
Try calling her.. Could be a spam filter issue for sure. She also waited for almost a month on sunwing to get back to her on a query I had, so they are brutal and she may have forgotten they didn't follow up and let it slip- no excuse.. But it's so out of character for her to not be prompt in her replies! She is great on the phone.