Kat, how did you block the rooms? Through an agent? Directly with the resort?
Have you thought about asking if they will honor for the 7 rooms? I know in the past AMResorts has honored the group rate for 6 rooms. It is not a guarantee that they will do it and is up to the resorts discretion on whether or not they agree BUT there is no harm in asking.
We have done it for our clients.
Hi Tammy - we did it through a Travel Agent with WestJet vacations. So its a flight/room combo right now. WestJet looks to be fully booked up on flights the date of our travel. I can ask my TA if they will honour this but WJ's policy says you have to keep it at 10 rooms to qualify.
Can you switch tour agents to air transat or such? or switch resorts? That's so sh*tty that this is happening to you, you think certain people want to be there for you and then they completely shit the bed on it, which is a disappointing feeling. *hugs*
I would try and see if they will honor the pricing. It's worth a try. Or seeing if you can switch resorts or even extend the deadline a bit.
I unfortunately can't switch tour companies without a huge price increase for my guests out of Calgary. Transat and Sunwing are not flying direct to PC next spring, and because they are vacation companies, they do not have connecting flights for us. So everyone would have to book a flight to Toronto and pay the fee from there - which works out to another 200-300 per person anyhow.