So I think all of my wedding prayers have been answered and definitely my type A compulsive planning personality has. Secrets resorts on their wedding page now has a live chat option to talk to a wedding specialist! Now I no longer have to wait a day or longer to hear back about my general wedding inquiries!
Secrets Resorts Wedding Live Chat
Posted 02 September 2014 - 09:26 AM
ah! That's wonderful! Jealous! I still don't understand why all the wedding departments have such bad customer service.
Posted 02 September 2014 - 09:34 AM
I've been fairly lucky that we are at 1-2 days, it was slower when there was a maternity leave change over... but some brides on here wait weeks and that's nuts! I can see maybe IF you haven't booked as they get SO many requests for info, but for the booked brides that's silly!
Edited by calgarybride2015, 02 September 2014 - 09:34 AM.
Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance
Planning Thread - http://www.bestdesti...s-riviera-maya/
Wedding Pictures http://www.bestdesti...ra-maya/page-36
Wedding Review http://www.bestdesti...31#entry1885600
Posted 02 September 2014 - 10:49 AM
Yea I have heard some brides say that some WC are not helpful until 2 months prior to the wedding when the require you to make all your final decisions. I definitely would not want to wait that long to get information though. I want to be all done planning at that point.
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