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JamaicaNicole

Secrets Resorts Wedding Live Chat

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So I think all of my wedding prayers have been answered and definitely my type A compulsive planning personality has. Secrets resorts on their wedding page now has a live chat option to talk to a wedding specialist! Now I no longer have to wait a day or longer to hear back about my general wedding inquiries! 

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ah! That's wonderful! Jealous! I still don't understand why all the wedding departments have such bad customer service.

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Awesome!

 

I've been fairly lucky that we are at 1-2 days, it was slower when there was a maternity leave change over... but some brides on here wait weeks and that's nuts! I can see maybe IF you haven't booked as they get SO many requests for info, but for the booked brides that's silly!

Edited by calgarybride2015

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Yea I have heard some brides say that some WC are not helpful until 2 months prior to the wedding when the require you to make all your final decisions. I definitely would not want to wait that long to get information though. I want to be all done planning at that point. 

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I've had really good luck with Cecilia at Secrets Maroma Beach. She usually answers the next day! At the beginning it was only two or three. I'm so thankful I got lucky!

 

 

Sent from my iPhone using Tapatalk

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