Jump to content

Photo

Secrets Resorts Wedding Live Chat


  • Please log in to reply
4 replies to this topic

#1 JamaicaNicole

JamaicaNicole
  • Newbie
  • 91 posts
  • Wedding Date:July 4, 2016
  • Wedding Location:Montego Bay, Jamaica (Secrets)
  • LocationPA

Posted 02 September 2014 - 09:17 AM

So I think all of my wedding prayers have been answered and definitely my type A compulsive planning personality has. Secrets resorts on their wedding page now has a live chat option to talk to a wedding specialist! Now I no longer have to wait a day or longer to hear back about my general wedding inquiries! 



#2 LauraM

LauraM
  • Jr. Member
  • 232 posts
  • Wedding Date:May 1, 2015
  • Wedding Location:Beach Palace, Cancun Mexico

Posted 02 September 2014 - 09:26 AM

ah! That's wonderful! Jealous! I still don't understand why all the wedding departments have such bad customer service.



#3 calgarybride2015

calgarybride2015
  • Sr. Member
  • 4,506 posts
  • Wedding Date:January 21, 2015
  • Wedding Location:Grand Sirenis Riviera Maya
  • LocationCalgary, AB

Posted 02 September 2014 - 09:34 AM

Awesome!

 

I've been fairly lucky that we are at 1-2 days, it was slower when there was a maternity leave change over... but some brides on here wait weeks and that's nuts! I can see maybe IF you haven't booked as they get SO many requests for info, but for the booked brides that's silly!


Edited by calgarybride2015, 02 September 2014 - 09:34 AM.

-Kim

Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

 

Planning Thread - http://www.bestdesti...s-riviera-maya/

 

Wedding Pictures http://www.bestdesti...ra-maya/page-36

 

Wedding Review http://www.bestdesti...31#entry1885600

 

 


#4 JamaicaNicole

JamaicaNicole
  • Newbie
  • 91 posts
  • Wedding Date:July 4, 2016
  • Wedding Location:Montego Bay, Jamaica (Secrets)
  • LocationPA

Posted 02 September 2014 - 10:49 AM

Yea I have heard some brides say that some WC are not helpful until 2 months prior to the wedding when the require you to make all your final decisions. I definitely would not want to wait that long to get information though. I want to be all done planning at that point. 



#5 rvalenka

rvalenka
  • Jr. Member
  • 353 posts
  • Wedding Date:October 19, 2014
  • Wedding Location:Secrets Maroma Beach
  • LocationLexington, Kentucky, United States

Posted 11 September 2014 - 06:25 AM

I've had really good luck with Cecilia at Secrets Maroma Beach. She usually answers the next day! At the beginning it was only two or three. I'm so thankful I got lucky!


Sent from my iPhone using Tapatalk




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users