Jump to content

Photo

Negative Comments About Your Resort


  • Please log in to reply
28 replies to this topic

#11 acw271011

acw271011
  • Moderators
  • 3,128 posts
  • Wedding Date:October 20, 2011
  • Wedding Location:We tied the knot in Runaway Bay, Jamaica and renewed our vows in Mexico on our 4th Anniversary
  • LocationToronto Area

Posted 08 July 2014 - 09:38 AM

Ohh my bad! I thought you were the original poster!! My comments were intended for @Sara1603 I guess! Sorry about that!

 

ha ha not a problem! But I like the fact too that your sister had her wedding there and you chose it too. I will be honest, I haven't heard great reviews so it definitely worries me a little. Hearing good stuff from someone else is reassuring.


I said "yes" again to the love of my life at Grand Coral Beach Club, Playa del Carmen, Mexico on our 4th anniversary - October 20, 2015

 

 

http://www.bestdestinationwedding.com/topic/78874-acw271011-so-this-is-not-a-planning-thread-but/

 

 

event.png


#12 LauraM

LauraM
  • Jr. Member
  • 232 posts
  • Wedding Date:May 1, 2015
  • Wedding Location:Beach Palace, Cancun Mexico

Posted 08 July 2014 - 02:43 PM

always ask WHY people don't like a particular resort... ours is bashed for being too small.. we don't mind small!! The last resort we stayed at was disliked for having terrible AC... THAT was a huge deal for us and made our stay uncomfortable. Just because others don't like a resort doesn't mean you also won't like it. It's all about the needs of the guest and their attitude.



#13 Sara1603

Sara1603
  • Jr. Member
  • 216 posts

    Posted 09 July 2014 - 06:12 AM

    I did ask why. She said the staff made her uncomfortable Whistled at her and such, said the beach wasn't great and neither was the food. The food comment worried me. The rest I'm not concerned about.


    Sent from my iPhone using Tapatalk

    #14 pamelas21

    pamelas21
    • Jr. Member
    • 178 posts
    • Wedding Date:November 18, 2014
    • Wedding Location:Royalton White Sands - Montego Bay, Jamacia
    • LocationToronto, ON

    Posted 09 July 2014 - 06:55 AM

    All I have to say is HOW RUDE of that sales clerk!

    If you don't have anything nice to say don't say anything at all!

    Especially since you told her it was for your wedding!

    I've been to grand sunset and it was fabulous! Best time ever!

    Don't regret it!

    Best wishes!

    Pam

    Happy Planning Future Brides!

    Love, Mrs. Gedney! <3

    11.18.2014


    #15 Sara1603

    Sara1603
    • Jr. Member
    • 216 posts

      Posted 09 July 2014 - 07:04 AM

      Thanks Pam! It is reassuring to hear from people that have been there. I was surprised that the sales clerk didn't stop after I told her that we were already booked. I guess that tells me something about her and I need to consider the source


      Sent from my iPhone using Tapatalk

      #16 Tatimrivera

      Tatimrivera
      • Jr. Member
      • 156 posts
      • Wedding Date:October 10, 2014
      • Wedding Location:Iberostar Rose Hall Suites
      • LocationEither lobby or lazy river

      Posted 09 July 2014 - 07:12 PM

      I don't take negative comments or reviews to heavily. Everyone has their own preferences on what they like. I know personally traveling out of the states can be different because of the various cultures and practices. I think to ease your mind understand that you can not predict what is going to happen or how ppl will react. I'm sure you chose a beautiful resort and not everything will be perfect.
      Good Luck :)

      #17 Sara1603

      Sara1603
      • Jr. Member
      • 216 posts

        Posted 12 July 2014 - 06:01 AM

        I don't take negative comments or reviews to heavily. Everyone has their own preferences on what they like. I know personally traveling out of the states can be different because of the various cultures and practices. I think to ease your mind understand that you can not predict what is going to happen or how ppl will react. I'm sure you chose a beautiful resort and not everything will be perfect.


        Thank you! I'm sure it will be a great holiday. The resort does look beautiful and everyone I love the most is going to be with me


        Sent from my iPhone using Tapatalk

        #18 nehaanjaria

        nehaanjaria
        • Newbie
        • 17 posts

          Posted 16 July 2014 - 07:47 AM

          We have booked our DW wedding at the Grand Sunset Princess for December 2014. It was very hard to book a resort when we have never been to the area. Every travel agent seemed to favor a specific resort. We ended up getting a great rate at the GSP and decided to book here. Today I was shopping for beach bags and the sales girl asked if the bags were for a wedding. When I said yes she asked where we were going. So I told her and she said she had been to the Grand Sunset. I was excited to hear about the resort from someone who had been there. She told me it was awful and she hated it. She said the staff weren't nice and the food was bad. I'm trying not to let her comments get to me....but honestly, they are. I'm nervous about our choice now.

          How do you handle negative comments about the resort you have chosen?

          Hi Sara! I can't imagine someone hating the resort or saying that the food/staff was awful. We had our wedding there last month with 45 people and everybody LOVED it! The staff was so nice and the food was great. So don't worry at all. I have an entire review with pictures in a forum called "neha's grand sunset princess review" you can check it out and hopefully it'll make you feel better! I want to go back everyday....!



          #19 Icis

          Icis
          • Jr. Member
          • 374 posts
          • Wedding Date:December 8, 2014
          • Wedding Location:Riu Palace Riviera Maya
          • LocationVancouver, BC

          Posted 16 July 2014 - 06:43 PM

          @Sara1603, some people just have a much higher standard than other people. It's like when I go to a restaurant and I love the food and found that it was packed with flavour, gave it a 4 star...then some other person said the food was bland, terrible, would never eat there again, gave it a 1 star. So, I know where you are coming from but I also think that reviews should be taken with a grain of salt. Maybe the sales clerk took things the wrong way.

          Whistling? Isn't that a compliment that you are pretty?

          Food was bad? Everyone's palette is different.

          Beach was bad? We don't have much sandy beaches in Vancouver so any beach is great!! 



          #20 Sara1603

          Sara1603
          • Jr. Member
          • 216 posts

            Posted 16 July 2014 - 06:50 PM

            Hi Sara! I can't imagine someone hating the resort or saying that the food/staff was awful. We had our wedding there last month with 45 people and everybody LOVED it! The staff was so nice and the food was great. So don't worry at all. I have an entire review with pictures in a forum called "neha's grand sunset princess review" you can check it out and hopefully it'll make you feel better! I want to go back everyday....!

            I am definately going to check out your review. And then I will have lots if questions for you. So many small things I worry about. Thank you for the reassurance and I am so happy that you loved it there. That makes me feel a whole lot better!
            Congratulations on your wedding. Wishing you a lifetime of happiness

            @Sara1603, some people just have a much higher standard than other people. It's like when I go to a restaurant and I love the food and found that it was packed with flavour, gave it a 4 star...then some other person said the food was bland, terrible, would never eat there again, gave it a 1 star. So, I know where you are coming from but I also think that reviews should be taken with a grain of salt. Maybe the sales clerk took things the wrong way.
            Whistling? Isn't that a compliment that you are pretty?
            Food was bad? Everyone's palette is different.
            Beach was bad? We don't have much sandy beaches in Vancouver so any beach is great!!


            You are so right!! We live in the middle of the prairies...any beach is going to be beautiful. And to be honest, any food that someone makes for me tastes wonderful! Thanks for the post

            I am definately going to check out your review. And then I will have lots if questions for you. So many small things I worry about. Thank you for the reassurance and I am so happy that you loved it there. That makes me feel a whole lot better!
            Congratulations on your wedding. Wishing you a lifetime of happiness

            You are so right!! We live in the middle of the prairies...any beach is going to be beautiful. And to be honest, any food that someone makes for me tastes wonderful! Thanks for the post


            Oh and congratulations on your upcoming wedding! We are also getting married December 2014 :)




            0 user(s) are reading this topic

            0 members, 0 guests, 0 anonymous users