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Guests Not Booking Through Travel Agent


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#11 kcole123

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Posted 18 June 2014 - 07:27 AM

I am having the same issue. I have one person book with her personal travel agent and another person is thinking about doing so as well. I like everything to be organized. My travel agent told me that if these people book elsewhere to make sure to send their names and their booking reference number to the resort once you send them the list of names.


Kristy and Nathan

Melia Caribe Tropical

April 17, 2015


#12 mysticjade

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Posted 18 June 2014 - 05:09 PM

I'm facing this issue as well; most people are booking through the TA but there's a few people who aren't. One family has racked up a substatial amount of travel points, so that's fine. But then there's a few other couples who are, well, bargain scavengers? Annoying for sure, FH has encouraged them (it's his relatives) to just go through the TA instead.



#13 Dreamteam17

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Posted 06 October 2014 - 05:39 PM

My FI doesn't want to give the 4 people (friends of his parents) who booked through another travel agent leaving the day after us wedding favours. We will be handing them out at the airport but since they haven't booked with us and won't be there he doesn't think they should get one, so everyone in our wedding group but them will have one so I kinda think it's mean even though they are annoying for going with another agent, what does everyone think?

55 guests booked plus bride and groom :)


#14 calgarybride2015

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Posted 06 October 2014 - 06:24 PM

My FI doesn't want to give the 4 people (friends of his parents) who booked through another travel agent leaving the day after us wedding favours. We will be handing them out at the airport but since they haven't booked with us and won't be there he doesn't think they should get one, so everyone in our wedding group but them will have one so I kinda think it's mean even though they are annoying for going with another agent, what does everyone think?

 

Personally, I agree that I think it is 'mean'.   I am not sure I would use the word mean, but I think it's tacky.

Yes it is frustrating that they haven't booked with you, but you should still be happy they are attending your wedding regardless. Know what I mean?

 

How would you feel?   They are still dishing out a lot of money to go to your wedding, so to leave them out because they didn't book with you just seems so unfair.

 

Just my two cents.


-Kim

Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

 

Planning Thread - http://www.bestdesti...s-riviera-maya/

 

Wedding Pictures http://www.bestdesti...ra-maya/page-36

 

Wedding Review http://www.bestdesti...31#entry1885600

 

 


#15 Dreamteam17

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Posted 06 October 2014 - 06:43 PM

Thanks for the reply. I agree totally.

55 guests booked plus bride and groom :)


#16 cfinkenbine

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Posted 06 October 2014 - 07:47 PM

I know for us, we have had several guests (my parents being the main ones) wondering if they should book through our TA. My dad has found cheaper prices than what my TA has quoted us for…but I simply told him what my TA said…"If someone finds better prices, send them to me and I am sure I can at least match that price". Then we all get some sort of discount, and we all will be in the same area of the resort going through the TA. @Dreamteam17 I would give gift bags to everybody! I certainly would be very upset if I were your parents friends and everyone else got gift bags but me. Although I do understand the frustration of people not booking through your TA. (Because really, it makes more work for for the bride and groom to keep everything and everyone organized!)



#17 cometgirl

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Posted 07 October 2014 - 09:10 AM

We are booked through Sunwing for our package and most people have gone through our TA to book. A few are looking at alternative routes that are cheaper but involve a layover or two.  We had a deal for the first 30 people and thereafter it is has been as people request they get a new quote.  I haven't exactly been impressed with our TA but we are booked so nothing we can do about it now. Because a majority of us are all leaving from Vancouver, most people book through our TA as they all want to be on the flight with us as it will be a big party from the airport on! 

 

@Dreamteam17 - As for the welcome bags, I definitely think everyone that comes should get one.  We have a couple people flying out of different airports and some people flying on points that won't be with us, but they are still making the trek. 



#18 Ydolem

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Posted 07 October 2014 - 09:13 PM

Hello!

 

We have a package through Sunwing, and none of our guests have been able to find a better price than our group rate, although many have tried!

 

We've had a few guests book their own flights, only to avoid travelling on Sunwing, which has a terrible reputation for travel delays.  I actually know a few pilots and flight attendants who work for Sunwing and they are apparently very understaffed and pretty much always have delays.

So some of our guests book Westjet flights to avoid the Sunwing problems, but they are spending a lot more to stay at the resort.  

 

I was actually hoping to avoid using Sunwing, but the prices were so much better that in the end we decided to go with the lower price and cross our fingers it all works out!



#19 calgarybride2015

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Posted 08 October 2014 - 04:59 AM

Hello!

We have a package through Sunwing, and none of our guests have been able to find a better price than our group rate, although many have tried!

We've had a few guests book their own flights, only to avoid travelling on Sunwing, which has a terrible reputation for travel delays. I actually know a few pilots and flight attendants who work for Sunwing and they are apparently very understaffed and pretty much always have delays.
So some of our guests book Westjet flights to avoid the Sunwing problems, but they are spending a lot more to stay at the resort.

I was actually hoping to avoid using Sunwing, but the prices were so much better that in the end we decided to go with the lower price and cross our fingers it all works out!

So funny everyone's experience. I've never had a problem with Sunwing and actually prefer them. I've had problems with all other airlines. I wish we could have used Sunwing for our wedding but air Canada was the cheapest. Like you a cheaper price was never found so all booked with us :)

Edit; to be honest I've never really had major problems with any airline. Just the basics that everyone has with every airline.


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Edited by calgarybride2015, 08 October 2014 - 05:19 AM.

-Kim

Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

 

Planning Thread - http://www.bestdesti...s-riviera-maya/

 

Wedding Pictures http://www.bestdesti...ra-maya/page-36

 

Wedding Review http://www.bestdesti...31#entry1885600

 

 


#20 cfinkenbine

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Posted 08 October 2014 - 06:54 AM

I have never even heard of Sunwing, is this a Canadian airline? Lots of Canada brides on here!






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